Lead Dental Nurse

Central and North West London NHS Foundation Trust; Aylesbury; On-site; GBP 25,000 - 35,000; Part time

Job summary

Central and North West London NHS Foundation Trust's CNWL Community Dental Service in Buckinghamshire seeks a Dental Out of Hours nursing lead. The post holder will supervise OOH nurses, manage HR tasks, and support dental care delivery during weekday evenings, weekends and Bank Holidays on a 15-hour weekly rota.

You will oversee recruitment, appraisals, reporting, stock control, IPC, and patient care, ensuring smooth clinic operation and adherence to NHS policies.

Qualifications

• Experience in line management and HR processes within a healthcare setting.
• Ability to lead dental nursing teams and manage development plans.
• Experience with recruitment, appraisal and policy implementation.

Responsibilities

• Manage dental nursing staff including appraisals, development plans.
• Recruitment, selection and retention of dental nurses.
• Handle sickness absence, disciplinary actions, grievances and performance monitoring.
• Retrieve and produce monthly finance, activity and performance reports.
• Communicate effectively with staff and patients on complex inquiries.
• Configure and maintain the computerised appointment and patient records system.
• Maintain filing/recording systems and ensure data integrity.
• Process EDI claims monthly for accurate activity recording.
• Carry out clerical duties: appointments, referrals, calls, mail, and payments.
• Undertake duties delegated by Clinicians and management; assist stores/stock control as required.

Skills

Line management

HR policies

Appraisals

Staff development

Dental nursing

Financial reporting

Communication

Tools

Computerised appointment system

Patient records system

Job description

The Dental Out of Hours (OOH) service provides urgent dental care to the population of Buckinghamshire. It is hosted by CNWL Community Dental Service, part of CNWL NHS Foundation Trust. The post holder will work weekday evening sessions (3.5 hours), weekend sessions (8 hours) and/or Bank Holiday sessions (8 hours) which will be allocated on a rota basis totalling 15 hours per week to ensure that they are available to all direct reports. They will need to carry out dental nursing duties to include assisting the dental clinician in treating patients.

• Maintain high standards in Infection Prevention Control
• Assist the patient on their treatment journey
• Provide triage

The post-holder will be an established leader with significant line management experience. They will be responsible for the line management of the OOH nurses includingthe direct responsibility for the human resources tasks such as undertaking appraisal and agreeing personal development plans, invoking HR policies and support/supervision. Assist the Dental Operational Manager and Dental Nurse Manager in managing the clinic resources and coordinating the operation of the OOH service according to:

• Manage dental nursing staff including performing regular appraisals, development and monitoring of personal development plans
• Responsible for recruitment, selection and retention of dental nurses
• Take appropriate action in the handling of the Trust HR policies such as monitoring sickness absence, disciplinary, grievances and performance monitoring
• Retrieve and produce monthly reports for the senior management team on finance, activity and performance
• Effectively communicate in the management of complex financial and general enquiries from staff and patients
• Act as core configurer for computerised appointment and patient record system
• Responsibility for filing and recording systems, ensuring relevance, maintenance and updating
• Ensure that EDI claims are processed monthly to ensure activity accurately is recorded
• Carry out clerical duties associated with the running of the clinic, i.e. appointment making, monitoring referrals from 111, answering telephone calls and general enquiries, collection of mail, taking and accounting of monies received as necessary.
• Undertake specific duties delegated by the Clinicians, Senior management team and Dental Nurse Manager.
• May include stores/stock control duties at specified clinic as required.

Monitor and maintain stock levels of consumable items. Please note:This vacancy doesnotmeet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you don't meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in thePre-Screening Immigrationsection of your application form. Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit:Skilled Worker visa: Overview - GOV.UK Providingtop quality care depends on our ability to employ the best people. We're always looking torecruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career. In order to fulfil the job responsibilities and the environment in which these responsibilities are carried out the job holder is required to: 1. Maintain thehighest standards of care and service, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole. 1. Be aware of and follow at all times the relevantNational and Local codes of practicein relation to their role and function. If you are in a post that requires registration with a professional body, you are required to maintain that registration with the appropriate professional body. 1. Protect theconfidentialityof personal information that you hold unless to do so would put any one at risk of significant harm. Keep accurate and professional records and information about staff, patients and clinical care, using the document based and computer-based systems in operation in the Trust. Work in accordance with local policies and procedures and the statutory frameworks, which govern confidentiality and data protection, information sharing and disclosure4. Take reasonable care ofHealth and Safetyat work for you, your team and others; ensure compliance with health and safety standards and legislation; attend all relevant Health and Safety mandatory training.

• Responsible for general preparation and organisation of the surgery and the correct function of clinical equipment.
• Maintain high standards Infection Prevention Control.
• Ensure safe disposal of sharps and clinical waste.
• Constantly interpret the needs of patients, carers and clinicians and be able to deal with them promptly and efficiently.
• Work within the framework of National Guidance, Trust Policies and Service Local Operating Procedures.
• Assist the clinician with the completion of patient records, including the use of a computerised system.
• Empathetic manner required to provide reassurance and support for patients during their treatment.
• Present a clean, professional and tidy appearance at all times when on duty.
• Ensure that the surgery is welcoming and prepared for the type of patient and treatment planned.
• Provide chair-side assistance to the clinician to include treating special care patients with learning and/or physical disabilities, patients with complex medical conditions, diagnosed Mental Health conditions, anxious children and adults, acting under the supervision and direction of the clinician.
• May be required to assist in the provision of dental treatment on a domiciliary basis.
• May be required to assist when carrying out audits, screenings or epidemiological surveys including any related duties to support this