Lead Delivery Manager

Greenhouse Software, Inc.; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

International mobility

Professional development programs

Learning and development with cutting‑

Job summary

Valtech is seeking a Lead Delivery Manager in London to balance customer needs, delivery teams, and Valtech’s commercial objectives. You will manage expectations and risk, ensuring work aligns with agreements and outcomes.

You will lead multiple teams, coordinate Product Owners and Tech Leads, and embed agile practices while driving value delivery and process improvements across the programme.

Qualifications

• Proven experience managing multiple teams to meet customer needs.
• Proven experience in managing large projects, preferably with project management certification.
• Proven experience in the management of project budgets.
• Ability to organize teams and work to hit and exceed timescales.
• Experience in leading and inspiring teams to reach a shared vision.
• Ability to communicate at all levels; with senior clients, stakeholders, and teams.
• Champion agile methodologies and support changes to team structures.
• Ability to connect team work to customer value.
• Ability to nurture constructive criticism for continuous improvement.
• Attention to detail with ability to see the bigger picture.
• Advanced English level.

Responsibilities

• Facilitate cross-team coordination and manage interdependencies.
• Drive delivery cadence and maintain momentum across teams.
• Act as the central point of coordination for Product Owners and Tech Leads.
• Proactively manage risks, issues, dependencies, and cross-stream impacts.
• Create and maintain programme-level artefacts (integrated plans, RAIDD logs, resourcing forecasts, progress reporting).
• Align outputs to strategic goals set by the Programme governance and clients.
• Facilitate workshops for cross-stream planning and critical path mapping.
• Consolidate stream-level reporting into a coherent executive summary.
• Enforce standardised processes across teams (quality gates, documentation, reporting).
• Support communications between client stakeholders and delivery teams.

Skills

Team leadership

Delivery management

Budget management

Agile methodologies

Stakeholder communication

Risk management

Cross-team coordination

English fluency

Job description

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

As a Lead Delivery Manager at Valtech you will need to be able to walk the line between the customer needs, the Delivery team’s needs and Valtech’s needs. That means you will be accountable for ensuring that the work being delivered by the team on the ground is in line with our commercial agreements and agreed commercial outcomes. In order to do this you will need to manage expectations and risk both internally and externally and be prepared to have difficult conversations and hold others to account where necessary.

Role Responsibilities:

• Facilitate cross-team coordination and manage interdependencies.
• Drive delivery cadence and maintain momentum across teams.
• Act as the central point of coordination for Product Owners and Tech Leads.
• Proactively manage risks, issues, dependencies, and cross-stream impacts.
• Create and maintain programme-level artefacts (integrated plans, RAIDD logs, resourcing forecasts, progress reporting).
• Align outputs to strategic goals set by the Programme governance and clients.
• Facilitate workshops for cross-stream planning and critical path mapping.
• Consolidate stream-level reporting into a coherent executive summary.
• Enforce standardised processes across teams (quality gates, documentation, reporting).
• Support communications between client stakeholders and delivery teams.

Must have:

• Proven experience managing multiple teams to meet customer needs
• Proven experience in managing large projects, preferably with relevant project management certification.
• Proven experience in the management of project budgets
• Ability to organize the teams and the work to hit and exceed required timescales
• Experience in leading and inspiring teams to reach a shared vision
• Ability to communicate at all levels; in particular, senior clients, project stakeholders, and teams
• Champion agile methodologies, design and support changes of team structures, and help embed ways of working e.g data driven decision making
• Ability to establish appropriate project management processes and artifacts
• Ability to connect work done by the team to customer value
• Ability to nurture constructive criticism to drive focus and continuous improvement
• An eye for detail with the ability to step back and consider the bigger picture
• Advanced English level

Meet the team:

In this role you will be working with a multi-disciplinary agile delivery team. Internally this will be made up of everyone needed to deliver a complex digital solution: from Business Analysts and Architects to Creatives and Developers. Critically to this role you will be working closely with our customers stakeholders at every stage of the delivery.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The benefits

Beyond a competitive compensation package, we offer:

• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.

Demographic Survey

Our goal at Valtech is to unlock a better way to experience the world - for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow.

To do this, a crucial part of this work is having an understanding of who applies to work with us. To gather this insight, we’re sharing an optional voluntary form with you, where you can share your gender identity with us, alongside a "prefer not to say" option.

This demographic survey will help us better understand the people who apply to work at Valtech. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. Your responses will be used by Valtech Diversity & Inclusion team for aggregated statistical reporting and will not be used to assess your application or influence hiring decisions.

If you choose to fill it out, all of the information you give us is Voluntary and based on your consent under applicable data protection laws. It is entirely your decision whether or not to respond to our survey, and it will have no impact on your candidacy at Valtech. If you decide you do not wish to respond, we've included a "prefer not to say" option.

• For more information on how we'll use this data, please read our Privacy Notice for recruitment.

By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above.

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By checking this box, I agree to allow Valtech to store and process my data for the purpose of considering my eligibility regarding my current application for employment. *

By checking this box, I agree to allow Valtech to retain my data for future opportunities for employment for up to 180 days after the conclusion of consideration of my current application for employment.

By checking this box, I consent to Valtech collecting, storing, and processing my responses to the demographic data surveys above.