Lead Commercial Systems Operations Specialist

GE Vernova; Stafford; Remote; GBP 65,000 - 85,000; Full time

Job summary

A leading energy solutions company is seeking an experienced Lead Commercial Systems Operations Specialist to manage Salesforce administration and support. This remote role requires 10 years of expertise in Salesforce and a Bachelor's degree in a relevant field. Responsibilities include system administration, data management, user support, and project management. The ideal candidate possesses strong analytical and communication skills, with a focus on enhancing user experience and productivity.

Qualifications

• Bachelors degree in Business, Engineering, Information Technology, or a related field.
• 10 years of experience as a Salesforce Administrator with a proven track record of managing Salesforce implementations.
• Salesforce Administrator Certification (ADM 201) is required.
• Significant CRM experience with an emphasis on sales enablement.

Responsibilities

• Perform daily administration and support of Salesforce.
• Maintain data quality, integrity, and security with governance policies.
• Provide support to end-users and troubleshoot issues.
• Customize Salesforce to meet business requirements and validate with testing.
• Manage integrations ensuring data flow between systems.
• Develop and maintain reports and dashboards for performance insights.
• Lead projects to enhance the Salesforce platform including design and deployment.

Job description

Job Description Summary

We are seeking a skilled and experienced Lead Commercial Systems Operations Specialist to join our team. The Salesforce Administrator will be responsible for the day-to-day configuration support maintenance and improvement of our CRM platform.

This role will work closely with functional leaders organizational units and subject matter experts to identify develop and deploy new business processes. The ideal candidate will have a proven track record of success in improving processes and adoption using the Salesforce platform.

Essential Responsibilities

• System Administration : Perform daily administration and support of Salesforce including managing user setup profiles roles customization of objects fields record types page layouts and validations.
• Data Management : Maintain data quality integrity and security by implementing data governance policies. Perform regular data audits and prepare data for reporting and analysis.
• User Support : Provide support to end-users troubleshoot issues and resolve Salesforce-related problems. Develop training materials and conduct training sessions for new users and ongoing education.
• Customization and Configuration : Customize Salesforce to meet business requirements including workflow rules process builder validation rules and custom objects and validating with intensive testing.
• Integration Management : Manage integrations between Salesforce and other systems ensuring seamless data flow and functionality.
• Reporting and Dashboards : Develop and maintain reports and dashboards to provide insights into business performance and support decision-making processes.
• Project Management : Lead or assist in projects to enhance the Salesforce platform including requirements gathering design testing and deployment.
• Best Practices : Stay up-to-date with Salesforce releases features and best practices. Advocate for and implement process improvements and new features to enhance user experience and productivity.

Qualifications / Requirements

• Bachelors degree in Business Engineering Information Technology or a related field.
• 10 years of experience as a Salesforce Administrator with a proven track record of managing Salesforce implementations.
• Salesforce Administrator Certification (ADM 201) is required; additional certifications are a plus.
• Significant CRM specific experience with an emphasis on sales enablement for a large multi-location Salesforce.
• Tech. aptitude to work with DT / IT to integrate exist. systems.
• Analytical Skills : Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
• Communication Skills : Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical stakeholders.
• Teamwork : Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

If youre a strategic thinker with a passion for Salesforce and a desire to drive change we want to hear from you! Apply today to become part of our dynamic team at GE Vernova Grid Solutions and help us shape the future.

Additional Information

Relocation Assistance Provided : No

#LI-Remote - This is a remote position

Required Experience : Unclear Seniority

Key Skills

Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law

Employment Information

Employment Type: Full-Time

Experience: years

Vacancy: 1