Lead Citrix Admin - London, UK

Infosys; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Infosys is seeking a Lead Consultant in London to lead Citrix and Windows Server administration across VDI environments, anchoring project delivery and architecture reviews.

You will manage Citrix components and Windows Server, ensure high availability, security, and ITIL-aligned change processes, with strong stakeholder communication.

Qualifications

• Experience administering Citrix Virtual Apps and Desktops (XenApp/XenDesktop).
• Windows Server 2012–2022 administration and hardening.
• Active Directory management and policies.
• Experience with patching and change control per ITIL.
• VMware or virtualization infrastructure experience.

Responsibilities

• Administer and support Citrix Virtual Apps and Desktops environments.
• Manage StoreFront, Delivery Controllers, Studio, Director, and Licensing.
• Configure Citrix policies for performance and security.
• Monitor environments and address issues proactively.
• Perform upgrades and patching.
• Manage user profiles and FSLogix.
• Support VDI and published apps.
• Administer Windows Server and Active Directory services.
• Ensure high availability and DR readiness.

Skills

Citrix administration

Windows Server administration

Active Directory

ITIL processes

Strong communication

Tools

VMware

WSUS

SCCM

Intune

Job description

Role - Lead Consultant

Technology - Citrix Administration

Location - London, United Kingdom

Compensation - Competitive (including bonus)

Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

The Citrix & Windows Server Administrator is responsible for the administration, maintenance, optimization, and support of Citrix virtual environments and Microsoft Windows Server infrastructure. The role ensures high availability, performance, security, and reliability of desktop and application virtualization services and core Windows-based systems.

Key Responsibilities Citrix Administration:

• Administer and support Citrix Virtual Apps and Desktops (XenApp/XenDesktop) environments
• Manage StoreFront, Delivery Controllers, Studio, Director, and Citrix Licensing
• Configure and optimize Citrix policies for performance, security, and user experience
• Monitor Citrix environments, analyze trends, and proactively address issues
• Perform Citrix upgrades, patches, and version migrations
• Manage user profiles, roaming profiles, FSLogix, and folder redirection
• Support VDI and published application environments

Windows Server Administration

• Install, configure, and maintain Windows Server 2012/2016/2019/2022
• Administer Active Directory, including users, groups, OU structure, and Group Policies
• Manage core services such as DNS, DHCP, File Services, Print Services, and IIS
• Perform server hardening, performance tuning, and capacity planning
• Manage and optimize Failover Clustering, DFS, and high availability services
• Experience with high availability, clustering, and DR designs
• Strong understanding of security, compliance, and identity management
• Advanced patch management strategy (WSUS / SCCM / Intune integration)
• Manage PKI, certificate services, and renewal automation
• Enterprise experience in VMware
• Handle OS patching, vulnerability remediation, and system upgrades
• Create and maintain SOPs, build documents, runbooks, and knowledge base articles
• Follow ITIL-based Change, Incident, and Problem Management processes

Your role

In the role of a Lead Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Required

Administration, maintenance, optimization, and support of Citrix virtual environments and Microsoft Windows Server infrastructure.

The role ensures high availability, performance, security, and reliability of desktop and application virtualization services and core Windows-based systems.

Preferred

• Relevant Certification

Personal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal