Lead Business Analyst

Michael Page; West Midlands; Hybrid; GBP 55,000 - 59,000; Full time

Job summary

A well-respected housing organisation in Walsall is seeking a Lead Business Analyst to develop the Business Analysis capability. You will lead a team, engage with stakeholders, and enhance business processes. The ideal candidate will have a degree and relevant qualifications like BCS International Diploma or IIBA CBAP®. The role offers a salary range of £55,552 - £58,414 and hybrid working options.

Benefits

Pension scheme

Hybrid working

Excellent benefits

Qualifications

• Demonstrated experience in leading and managing teams.
• Skilled in presenting project updates to senior stakeholders.
• Proficient in various business analysis and testing techniques.

Responsibilities

• Shape and develop the Business Analysis capability.
• Lead and manage a team of Business Analysts.
• Continuously review and improve business processes.

Skills

Team management

Stakeholder engagement

Business analysis techniques

Communication skills

Agile methodologies

Waterfall methodologies

Education

Degree in relevant discipline

BCS International Diploma or IIBA CBAP®

Job description

An excellent opportunity for a Lead Business Analyst to join a housing association in Walsall.

Client Details

I am working with an innovate and well respected housing organisation, who are searching for a Lead Business Analyst to join their team.

As Lead Business Analyst, you will be responsible for shaping and developing the Business Analysis capability within the Business Change team, while managing and mentoring a team of Business Analysts.

This is a permanent role, with hybrid working based out of Walsall.

Description

Actively engage with stakeholders across all levels of the organisation to understand challenges, uncover opportunities, gather requirements, and support option development.

Lead and manage a team of Business Analysts, conducting regular one-to-ones, fostering a community of practice, and embedding peer review and best practice standards.

Collaborate closely with the Head of Transformation to enhance and evolve the business analysis function, supporting the successful delivery of change initiatives.

Oversee Business Analyst resource planning, ensuring capacity is forecasted, prioritised, and allocated effectively across projects.

Continuously review and improve business processes and user journeys, driving optimisation and consistency in analysis outputs and documentation.

Promote a benefits-driven approach to analysis, equipping the team to define, assess, and track benefits across the change portfolio, including supporting cost-benefit evaluations.

Take ownership of the testing service within Business Change, ensuring Business Analysts are central to planning and executing testing phases, coordinating business-led testing cycles, and maintaining high-quality documentation.

Ensure all solutions are thoroughly tested and validated prior to implementation, maintaining high standards of quality and alignment with business needs.

Profile

Holds a degree in a relevant discipline or has equivalent professional experience.

Possesses a recognised qualification in Business Analysis, such as the BCS International Diploma or IIBA CBAP®, or has comparable senior-level experience.

Demonstrated experience in leading and managing teams, including full line management responsibilities.

Familiar with both agile and waterfall delivery approaches, and well-versed in business analysis frameworks.

Skilled in presenting project updates to senior stakeholders and governance boards.

Strong communicator, able to translate complex concepts into clear, accessible language.

Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning.

Job Offer

• Salary range of is £55,552 - £58,414
• Hybrid working
• Pension scheme
• Plus many more excellent benefits