Lead Business Analyst

Michael Page; Stafford; Hybrid; GBP 55,000 - 59,000; Full time

Job summary

A reputable housing organisation is seeking a Lead Business Analyst to shape their Business Analysis capability. This permanent role offers hybrid working based in Walsall and involves engaging with stakeholders, managing a team, and enhancing business processes. Ideal candidates will have a related degree and a qualification in Business Analysis, along with strong leadership and communication skills. Salary range is between £55,552 and £58,414, plus additional benefits.

Benefits

Pension scheme

Many more excellent benefits

Qualifications

• Experience in leading and managing teams with full line management responsibilities.
• Familiarity with business analysis frameworks.
• Proficiency in a range of analysis and testing techniques.

Responsibilities

• Engage with stakeholders to understand challenges and gather requirements.
• Lead and manage a team of Business Analysts.
• Enhance the business analysis function in collaboration with the Head of Transformation.
• Conduct resource planning for Business Analyst capacity across projects.
• Review and improve business processes and user journeys.
• Take ownership of the testing service within Business Change.

Skills

Business Analysis

Team Management

Stakeholder Engagement

Communication

Agile Methods

Waterfall Methods

Education

Degree in a relevant discipline

BCS International Diploma or IIBA CBAP

Tools

Testing Techniques

Job description

An excellent opportunity for a Lead Business Analyst to join a housing association in Walsall.

Client Details

I am working with an innovative and well‑respected housing organisation, who are searching for a Lead Business Analyst to join their team.
As Lead Business Analyst, you will be responsible for shaping and developing the Business Analysis capability within the Business Change team, while managing and mentoring a team of Business Analysts.

This is a permanent role, with hybrid working based out of Walsall.

Description

• Actively engage with stakeholders across all levels of the organisation to understand challenges, uncover opportunities, gather requirements, and support option development.
• Lead and manage a team of Business Analysts, conducting regular one‑to‑ones, fostering a community of practice, and embedding peer‑review and best‑practice standards.
• Collaborate closely with the Head of Transformation to enhance and evolve the business analysis function, supporting the successful delivery of change initiatives.
• Oversee Business Analyst resource planning, ensuring capacity is forecasted, prioritised, and allocated effectively across projects.
• Continuously review and improve business processes and user journeys, driving optimisation and consistency in analysis outputs and documentation.
• Promote a benefits‑driven approach to analysis, equipping the team to define, assess, and track benefits across the change portfolio, including supporting cost‑benefit evaluations.
• Take ownership of the testing service within Business Change, ensuring Business Analysts are central to planning and executing testing phases, coordinating business‑led testing cycles, and maintaining high‑quality documentation.
• Ensure all solutions are thoroughly tested and validated prior to implementation, maintaining high standards of quality and alignment with business needs.

Profile

• Holds a degree in a relevant discipline or has equivalent professional experience.
• Possesses a recognised qualification in Business Analysis, such as the BCS International Diploma or IIBA CBAP , or has comparable senior‑level experience.
• Demonstrated experience in leading and managing teams, including full line management responsibilities.
• Familiar with both agile and waterfall delivery approaches, and well‑versed in business analysis frameworks.
• Skilled in presenting project updates to senior stakeholders and governance boards.
• Strong communicator, able to translate complex concepts into clear, accessible language.
• Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning.

Job Offer

• Salary range of 55,552 - 58,414
• Hybrid working
• Pension scheme
• Plus many more excellent benefits