Lead Broker/Account Executive - FINEX Cyber & Technology Practice

Willis Towers Watson; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global advisory firm in the United Kingdom seeks an experienced professional to manage a portfolio of cyber insurance clients. The role involves supporting new business opportunities, collaborating on tailored insurance solutions, and ensuring compliance. Ideal candidates will have experience in client service or broking, with strong communication and relationship-building skills. The company promotes an inclusive work environment.

Qualifications

• Experience in client service or broking, preferably in cyber or technology.
• Efficient communication and relationship-building skills required.
• Willingness to learn and ACII or cyber qualifications are a plus.

Responsibilities

• Manage a portfolio of cyber insurance clients.
• Support renewals and collaborate with internal experts.
• Prepare market submissions and negotiate with insurers.

Skills

Client service experience

Communication skills

Relationship-building skills

Detail-focused

Proactivity

Job description

The Role

You’ll manage a portfolio of UK-based clients, support new business opportunities, and collaborate with senior colleagues to deliver tailored insurance solutions. You’ll also contribute to broking strategy and placements, helping shape the future of cyber risk management. As part of the team, you will:

Client Relationships

• Manage a portfolio of cyber insurance clients
• Support renewals, retention, and growth
• Collaborate with internal experts to deliver tailored solutions
• Build trusted relationships with clients and colleagues.

Broking & Placement

• Understand client needs and risks
• Prepare market submissions and negotiate with insurers
• Support complex placements with senior colleagues
• Ensure compliance and accurate documentation.

Operational Support

• Maintain systems and records
• Help track revenue and support budgeting
• Deliver consistent, high-quality service
• Work with teams across WTW to coordinate client solutions.

Qualifications

• Experience in client service or broking (cyber or technology professional indemnity preferred)
• Efficient communication and relationship-building skills
• Organised, detail-focused, and proactive
• Willingness to learn and grow – ACII or cyber qualifications a plus
• Comfortable working in a collaborative, hybrid environment.

The Application Process

• Stage 1: Online application and recruiter review
• Stage 2: Recruiter Screening Call
• Stage 3: 1st Round Interviews – Competency format
• Stage 4: 2nd Round Interviews – Competency format
• Stage 5: Offer and onboarding.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]