Lead Brand Ambassador

REL Field Marketing; Greater London; On-site; GBP 16,000 - 20,000; Part time

Job summary

A leading marketing services firm is seeking a part-time Team Leader based in Greater London to support the Sampling team. You will provide hands-on coaching to new starters, develop existing staff, and build relationships with Store Managers to ensure flawless sampling activations. The role offers 21 hours of work per week, focusing on weekends, with a salary starting at £16,845 plus bonus opportunities. This position emphasizes people development and performance within a vibrant working environment.

Benefits

Bonus opportunities

Career progression

Fun working environment

Wellness programmes

Annual conferences

Enhanced pension

Life assurance

Enhanced paternity and maternity leave

Perkbox

Taste Card

Qualifications

• Experience in coaching and developing team members.
• Ability to build strong relationships with Store Managers.
• Sharp attention to detail to ensure high-quality standards.
• Proven track record in driving performance.
• Experience in retail or customer-service environments is preferred.

Responsibilities

• Provide hands-on coaching to new and existing staff.
• Build rapport with Store Managers for successful activations.
• Ensure that brand experiences meet elite standards.
• Drive a positive culture within the team.
• Mentor team members to reach their full potential.

Skills

Coaching

Relationship Building

Attention to Detail

Performance Management

Mentorship

Customer Service

Enthusiasm

Flexibility

Job description

Overview

Working for Smollan as Team Leader to support the Regional Field Manager on our Sampling team, ensuring consistent delivery throughout, and inspiring & creating a culture of coaching and people development within the region., Supporting the Regional Field Manager, you will be the "boots on the ground" leader for our Sampling Team across the region.

Responsibilities

• Inspire & Develop: Welcome new starters and provide hands‑on coaching to help existing staff reach their full potential.
• Cultivate Relationships: Build "first‑name" rapport with Store Managers to ensure our sampling activations run flawlessly.
• Quality Control: Use your sharp eye for detail to guarantee every brand experience meets our elite standards.
• Drive Performance: Instill a "can‑do" culture, ensuring every activity delivers a massive return for our customers.
• Mentorship Skills: Experience in training, developing, and getting the best out of a team.
• Field Experience: A hands‑on approach to retail or customer‑service environments.
• The "Can-Do" Spirit: An enthusiastic mindset that sees opportunities where others see challenges.
• Reliability: The ability to manage a flexible 21‑hour week, primarily across the busy weekend period.
• Ideal (but not essential):
  • Experience in sampling, brand activation or promotional roles.
  • Background in FMCG, retail or experiential marketing.

Benefits

• £16,845 per annum + up to £1,520 per annum bonus based on KPIs (up to £18,365 OTE)
• Great career opportunities
• A fun working environment where performance and success are fully rewarded
• Extra benefits include wellness programmes, annual conferences, enhanced pension, life assurance, enhanced paternity and maternity leave, Perkbox and Taste Card!

Hours

21 hours per week over 3 days (Part‑Time, Permanent) Schedule: Friday, Saturday, Sunday.