Lead Barista & Team Mentor — Craft Coffee & Training

GAIL's; Greater London; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free food & drinks

Staff discount

28 days holiday

Pension scheme

Aviva health

EAP

Refer-a-friend bonus

Gym discounts

Cycle to work

Salary sacrifice

Job summary

GAIL’s is seeking a Head Barista to lead and inspire the team in our Greater London locations. You will drive training and development, uphold high standards for fresh food, bread, and coffee, and ensure smooth daily operations with a focus on service quality.

As a senior member, you’ll model professionalism, engage in coaching, and coordinate with store teams to elevate customer experience while maintaining safety and efficiency.

Qualifications

• Experience leading teams in a fast-paced coffee shop or bakery environment.
• Ability to train and develop colleagues to deliver high standards.
• Strong communication and organisational skills.

Responsibilities

• Lead the bakery/coffee team to deliver great specialty coffee and fresh food.
• Model a positive attitude and professionalism as a head barista.
• Ensure food safety and quality standards are met.
• Drive training programmes and development initiatives within the team.

Skills

Leadership

Staff development

Clear communication

Organisation

Customer service

Job description

GAIL’s is seeking a Head Barista to lead and inspire the team in our Greater London locations. You will drive training and development, uphold high standards for fresh food, bread, and coffee, and ensure smooth daily operations with a focus on service quality.

As a senior member, you’ll model professionalism, engage in coaching, and coordinate with store teams to elevate customer experience while maintaining safety and efficiency.