Lead Barista

Caffeine&Machine; Stratford-upon-Avon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading coffee establishment in Stratford-upon-Avon is seeking a Lead Barista to ensure every cup of coffee meets perfection. This role involves mentoring a team of Baristas and upholding high standards in a fast-paced environment. If you excel in customer service and seek to inspire others, we want to hear from you. Competitive pay and amazing perks are offered.

Benefits

Employee discounts

Mystery Diner bonus

Heavily discounted food

Free entry to events

Career development

Qualifications

• Passion for delivering high-quality coffee and mentoring team members.
• Experience in a fast-paced, customer-facing environment.
• Proficient in coffee preparation and knowledge of drink specifications.

Responsibilities

• Oversee the quality and consistency of every drink served.
• Mentor and support your team, guiding them to reach their full potential.
• Ensure every cup meets high-quality standards.

Skills

SCA certified expertise

Customer service skills

Mentoring and training

Attention to detail

Job description

Join the Caffeine & Machine Team as a LEAD BARISTA!

Are you an SCA-Pro passionate about delivering the highest quality coffee? Do you thrive on helping others master their craft and lead by example? Caffeine & Machine is looking for a Lead Barista to ensure every cup of coffee meets perfection and to lead, train, and inspire our team.

Why Caffeine & Machine?

At Caffeine & Machine, coffee is not just a drink—it’s an art form. As a Lead Barista, you’ll play a pivotal role in upholding our reputation for heavenly tasting, specialty-grade coffee. You’ll guide a passionate team of Baristas, ensuring they not only meet but exceed our high standards. If you’re someone who strives for excellence, loves mentoring others, and thrives in a fast-paced, customer-facing environment, we want to hear from you!

What We Offer:

• Competitive Pay – £13.75 per hour plus tips
• Amazing Perks – Employee discounts, lucrative Mystery Diner bonus, heavily discounted food, free entry to events, career development and more

Your Role

As a Lead Barista, you’ll oversee the quality and consistency of every drink served, ensuring it meets the high standards we’re known for. You’ll train and develop your team, ensuring every Barista masters their craft and meets their SCA qualifications. Leading by example, you’ll deliver outstanding coffee quickly, even during the busiest shifts, while maintaining a clean, safe, and efficient work environment.

Core Responsibilities:

• Inspiring PEOPLE Happiness – Mentor and support your team, guiding them to reach their full potential while maintaining 100% training depth.
• Consistent CUSTOMER Satisfaction – Ensure every cup meets our high-quality standards and contribute to exceeding Mystery Visit results.
• Generating SALES Growth – Optimise the bar layout to deliver fast, high-quality beverages, and drive sales by sharing beverage knowledge with your team.
• Optimising PROFIT Results – Ensure compliance with drink specifications, tackle stock shrinkage, and maintain equipment to prevent downtime.

Lead Barista Strengths:

• 🏅 Excellence-Driven – You take pride in delivering top-quality coffee, every time.
• 🔧 Improvement-Oriented – You’re always looking for ways to make things better and more efficient.
• 💡 Customer-Obsessed – You’re passionate about creating experiences that delight and wow our customers.
• 🗣️ Feedback-Giver – You provide constructive feedback that helps your team grow and succeed.
• 🚀 Driven to Succeed – You push yourself and your team to meet goals and exceed expectations.

Ready to lead the way and elevate the coffee experience? Apply now and be part of something exceptional!