Lead Application Operations Engineer

Energy Jobline ZR; City of Edinburgh; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

An energy services company is looking for a Lead Application Operations Engineer for a 6-month contract. This hybrid role based in Glasgow involves managing business-critical applications and leading incident investigations. Essential experience with AWS and methodologies like ITIL is required. A day rate of £473.27 is offered, with immediate start available.

Qualifications

• Demonstrable experience leading teams in managing business-critical applications.
• Proven ability to drive service improvement with evidence-based strategies.

Responsibilities

• Maintain configuration and IT assets controlling.
• Manage service components to meet business needs.
• Investigate and resolve complex incidents.

Skills

AWS familiarity

Continuous service improvement

ITIL methodology

Prince 2 methodology

Agile methodology

Job description

Overview

Lead Application Operations Engineer | 6 Month Contract | Outside IR35 | Hybrid, Glasgow 2 days pw | Starting ASAP

Day Rate: 473.27 Outside IR35

Responsibilities

• Maintain Configuration And Accurate Information, Controlling IT Assets In One Or More Significant Areas.
• Manage Service Components To Ensure They Meet Business Needs And Performance Targets.
• Deal With High Impact, Complex Incidents And Change Requests.
• Identify Process Optimisation Opportunities With Guidance, And Contribute To The Implementation Of Proposed Solutions.
• Lead The Investigation And Resolution Of Complex Incidents.
• Take Accountability For Issues That Occur And Be Proactive In Searching For Potential Problems.
• Achieve Excellent User Outcomes.
• Initiate And Monitor Actions To Investigate Patterns And Trends To Resolve Problems.
• Effectively Consult Specialists Where Required.
• Determine The Appropriate Remedy And Assist With Its Implementation.
• Determine Preventative Measures.
• Take Inputs And Establish Coherent Frameworks That Work.

Essential Skills & Experience

• Demonstrable hands on technical experience leading teams in managing and supporting business-critical applications, with a proven track record of leading multi-disciplinary teams through complex incident investigations and resolution.
• Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile.
• It is essential to be familiar with AWS, and only those with hands-on experience with AWS will be considered.

This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.