Lead Air Source Heat Pump Installer

Centrica; Crawley; On-site; GBP 46,000 - 54,000; Full time

Job summary

A leading energy solutions company in Crawley is seeking a Lead Air Source Heat Pump Installer to oversee installations in domestic properties. You will ensure projects are completed on time and meet key performance indicators while providing clear technical guidance and exceptional customer experience. The role requires expertise in domestic heating design and installation, plus necessary qualifications. Competitive salary of £46,689 and comprehensive benefits package included.

Benefits

Private Health Care

Van + fuel card

Quarterly performance-related bonus

Qualifications

• Experience in domestic air source heat pump installations.
• High degree of competency in domestic heating design.
• Understanding of underfloor heating systems is desirable.

Responsibilities

• Take charge of installations in domestic properties.
• Ensure projects run on time and meet KPIs.
• Inspire and mentor your team.

Skills

Domestic air source heat pump installations

Domestic heating design

Customer experience

Education

ASHP installation qualification

NVQ level 3 in plumbing or similar

Tools

Gas Safe qualifications CCN1

Water Regulations Qualification

Energy Efficiency Qualification

Job description

Overview

Base Salary is £46,689 with a market leading benefits package + Quarterly performance related bonus

Your Expertise. Our Mission. A Cleaner, Fairer Tomorrow.

Responsibilities

As Lead Air Source Heat Pump Installer, you'll take charge of installations in domestic properties, ensuring projects run on time, meet KPIs, and stay within budget. You'll minimise wastage, maintain commercial awareness, and keep customers at the heart of every decision while providing clear technical guidance. You'll resolve challenges, uphold high safety standards, and plan ahead for a seamless customer journey. Above all, you'll inspire and mentor your team, supporting on the job as required and setting the benchmark for excellence.

What we need from you

• Experience in domestic air source heat pump installations and high degree of competency in domestic heating design and installation including unvented hot water
• ASHP installation qualification
• NVQ level 3 in plumbing or similar
• Experience of unvented hot water and hold G3 regulations qualification
• Gas Safe qualifications CCN1, CENWAT as minimum
• Water Regulations Qualification
• Energy Efficiency Qualification
• An understanding of underfloor heating systems and some manufacturers training on specific heat pumps is desirable
• Genuine passion for excelling customer experience

Benefits

• Base Salary is £46,689 with a market leading benefits package + Quarterly performance related bonus
• Private Health Care
• Van + fuel card