Lead AI Conversational Designer for Gen AI & CX

Barclays UK; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial institution is seeking an experienced AI Conversational Designer to lead innovation in digital services. You will design end-to-end user journeys, create intuitive interfaces, and collaborate with various teams to enhance customer experiences. This role requires extensive experience in conversation design and strong leadership skills. Join us in revolutionizing our digital landscape.

Qualifications

• Extensive experience in Conversation design.
• Proven ability to communicate and influence across functions.
• Strong leadership capabilities.

Responsibilities

• Design the end-to-end journey of services to enable user goals.
• Create design assets to drive business outcomes.
• Design user-friendly interfaces for digital banking platforms.

Skills

Conversation design

Cross functional communication

Leadership skills

Job description

A leading financial institution is seeking an experienced AI Conversational Designer to lead innovation in digital services. You will design end-to-end user journeys, create intuitive interfaces, and collaborate with various teams to enhance customer experiences. This role requires extensive experience in conversation design and strong leadership skills. Join us in revolutionizing our digital landscape.