Lead Administrator for Palliative Care

Northumbria Healthcare NHS Foundation Trust; North Shields; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS organization is seeking a Lead Administrator for Palliative Care to manage administrative duties and support clinical teams. This role involves supervising staff, maintaining records, and ensuring effective workflow within the service area. Applicants should have relevant qualifications and substantial experience in office management. The position is at Northumbria Healthcare, known for its commitment to staff well-being and innovation in healthcare delivery.

Qualifications

• Experience in recruitment & selection, induction, absence management, and performance management is required.
• Ability to manage diaries and arrange meetings effectively.
• Advanced typing skills are necessary for clinical documentation.

Responsibilities

• Manage duties and workload of the admin team.
• Provide comprehensive secretarial services to clinical teams.
• Develop and maintain records for quick retrieval of information.

Skills

Line management & delegation

Advanced typing & transcription

Communication with stakeholders

Organizational skills

Education

OCR Level 3 or equivalent qualification/experience

Job description

Lead Administrator for Palliative Care

A Vacancy at Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust.

• Line management & delegation of duties to admin team members
• Undertake recruitment & selection, induction, absence management, appraisal & performance management
• Monitor workload capacity & administration for a service
• Provide comprehensive secretarial service to clinical teams/managers
• Manage diaries, arrange/minute meetings and make appointments, communicate with key stakeholders, typing, filing, photocopying, processing financial documentation
• Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience)
• Develop and maintain records to ensure quick and easy retrieval of information

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Act as Lead Administrator for a service/locality area

Plan, allocate and supervise the work of Band 3/2 staff

Provide comprehensive administrative support to clinical teams/managers

This advert closes on Wednesday 19 Nov 2025