Launch Your IT Career: Apprentice Support Engineer

Compass Group; Harrogate; On-site; GBP 26,000; Full time

Job summary

A leading catering and support services provider in Harrogate is seeking an Apprentice IT Engineer. This role offers the opportunity to gain IT skills with full training provided, assisting in the management of IT infrastructure including networking and server support. Candidates should have a passion for technology and the desire to develop professionally. With competitive pay and a range of benefits, it's a great first step in a rewarding career in IT.

Benefits

Financial wellbeing programme

Free annual healthcare check

Discounted health cash plan

Pension scheme and Life Assurance

Employee Assistance Programme

Holiday purchase scheme

Recognition awards

Training & development opportunities

Shopping discounts

Vodafone discounts

Qualifications

• Strong computer/server skills; ideally some experience of building/fixing home computers.
• Willing to undergo an enhanced DBS check and Basic MOD security clearance.

Responsibilities

• Provide 1st line diagnosis of Computer faults on networked systems.
• Carry out 1st line maintenance to all IT equipment and networks.
• Assist with the configuration and maintenance of computer infrastructure.
• Monitor and troubleshoot all IT incidents to strict service level agreements.
• Provide out of hours support and maintenance of the live infrastructure.

Skills

Passion for technology

Knowledge of Windows 10 and 11

Excellent telephone manner

Ability to work as part of a team

Can Do attitude

Education

No previous skills or experience required

Job description

A leading catering and support services provider in Harrogate is seeking an Apprentice IT Engineer. This role offers the opportunity to gain IT skills with full training provided, assisting in the management of IT infrastructure including networking and server support. Candidates should have a passion for technology and the desire to develop professionally. With competitive pay and a range of benefits, it's a great first step in a rewarding career in IT.