Landside Bus Driver

MAG (Airports Group); Manchester; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Free on-site parking on duty

Reward portal discounts

24/7 Employee Assistance Programme

MAG Pension scheme

Discounts on travel to work

Discounts on MAG products

Job summary

MAG (Airports Group) is hiring an Airport Bus Driver to transport customers and staff safely and efficiently at Manchester Airport. You will ensure a high standard of customer service, assist with luggage, and comply with PCV laws and regulations to maintain safety across a 24/7 operation.

Successful candidates will hold a PCV licence for at least 2 years, have an active CPC validation card, and preferably an NVQ Level 2 in Customer Service or Passenger Transport.

Qualifications

• Must hold a PCV licence for at least 2 years.
• NVQ Level 2 in Customer Service or Passenger Transport is desirable.
• Must have a valid CPC driver validation card.

Responsibilities

• Deliver a first-class customer experience for every passenger.
• Safely assist customers with luggage and secure items on the vehicle.
• Adhere to PCV laws, regulations and the Road Traffic Act for safety and compliance.
• Keep up-to-date with DDA and PCV regulations to meet industry standards.
• Report vehicle defects or incidents to the Customer Transport Manager.

Skills

PCV licence

Customer service

CPC validation

Driving licence

Education

NVQ Level 2 in Customer Service or Passenger Transport

Job description

• £17.02 per hour including 17.5% shift allowance
  

Why Choose MAG?

Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As one of the largest airport in the UK, Manchester is also in the top 20 airports in Europe.

Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.

You’ll also have access to some great benefits including:

• Free on-site parking whilst on duty
• Access to our reward portal with discounts and savings
• 24hour employee Assistance Programme
• MAG Pension scheme which doubles your contribution
• Discounts on tram and train travel to work
• Discounts on MAG products such as Escape Lounges and holiday parking at our Airports
• Fantastic career development opportunities
• Full uniform provided

The Role:

As an Airport Bus Driver, you’ll be at the heart of our operation, ensuring the smooth and safe transportation of customers and staff. Here’s what you’ll do:

• Deliver a first-class customer experience, making journeys exceptional for every passenger.
• Safely assist customers with luggage and ensure items are secure on the vehicle.
• Adhere to PCV laws, regulations, and the Road Traffic Act to ensure compliance and safety.
• Keep up-to-date with DDA and PCV regulations to meet industry standards.
• Proactively report vehicle defects, suspicious activities, or damaged equipment to the Customer Transport Manager.
• Maintain vehicle cleanliness to uphold a gold-standard car park experience.
• Complete detailed reports on incidents or lost property to ensure excellent customer service.

Flexibility is key — this is a 24/7 operation, with a mixture of shifts to keep the airport running smoothly.

What You’ll Bring to the Role

• A clean driving licence with a PCV licence held for at least 2 years.
• NVQ Level 2 in Customer Service or Passenger Transport (desirable).
• A valid CPC driver validation card (with all modules completed).

You’ll also need to bring a printout of your completed CPC modules to your interview. If you haven’t completed all modules, we can’t progress with your application. For guidance, visit GOV.UK.

Ready to Apply? Here’s What You Need to Know

All offers are subject to security clearance, which includes:

• A 5-year address and employment history check.
• A criminal record check.

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.