Laboratory Administrative Assistant

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 18,000 - 23,000; Full time

Job summary

Manchester University NHS Foundation Trust's NW Genomic Laboratory Hub at St. Mary’s Hospital invites an enthusiastic administrator to join the Specimen Reception and Pre-Analytical area.

You will work in a busy team, prioritising workload and handling confidential information with care. Responsibilities include booking clinical samples, data checks, drafting letters, dispatching reports, scanning/archiving documents, and providing general admin support.

Qualifications

• Experience in administrative roles, preferably in a laboratory or clinical setting.
• Strong data handling and file management abilities.
• Clear communication and organisational skills required.

Responsibilities

• Book in clinical samples for Genetics laboratory services.
• Maintain accuracy in data transfer and perform routine checks.
• Prepare documentation for export of samples to third party labs.
• Create and send letters using templates.
• Handle confidential material and produce reports.
• Provide general administrative support within the team.
• Answer calls and respond to emails from service users.
• Dispatch letters and clinical reports by post or email.
• Archive or scan referrals, reports and paperwork.
• Collaborate with department to ensure reliable service.
• Co-ordinate test submissions according to protocol.

Skills

Administrative experience

Data entry

Communication skills

Organisational skills

Teamwork

Job description

We are looking for an enthusiastic and conscientious person to join the North West Genomic Laboratory Hub (NWGLH) laboratory administrative team at St. Mary's Hospital.

The successful applicant will work in the Specimen Reception and Pre-Analytical Laboratory area, and will need to be self-motivated, hard working and capable of working within a team, together with the ability to work on your own initiative. You will also have good organisational skills and the ability to prioritise your workload. Good communication and administrative skills are essential, together with the commitment to demonstrate the Trust’s Values and Behaviours framework.

• Book in clinical samples for Genetics laboratory services.
• Maintain accuracy in data transfer and carry out routine checks of sample and data transfer by other staff.
• Preparation of documentation required in the export of samples to 3rd party laboratories.
• Creating and sending letters as required using appropriate templates.
• Deal with a variety of sensitive and highly confidential material, producing confidential reports and correspondence as required.
• Undertake defined administrative tasks to assist in the delivery of a safe, effective and efficient Laboratory Genetics Service.
• Act as a main point of contact for service users, answering telephone calls and responding to emails.
• Dispatch letters and clinical reports by post or email.
• Archive and/or scan paper filing of clinical referrals, reports and other laboratory documents.
• Provide other general administrative duties as required within the team and appropriate to the grade.
• Collaborate with other members of the department to achieve an effective and reliable service.
• Receive incoming requests for services and co-ordinate test submission according to laboratory protocol.
• Paper filing of clinical referrals, reports and associated laboratory paperwork.
• Scan a variety of laboratory and staff documents as appropriate for long-term digital storage. Prepare laboratory documents for off-site scanning and storage.
• Provide sickness and annual leave cover for essential duties of other administrative staff.

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.

Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.

Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.

At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

For further details / informal visits contact: Name: Emma Peake Job title: Technical Team Manager Email address: [e-mail] Telephone number: 0161 276 6122