Lab Systems Engineer

Deciphex Limited; Kidlington; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

Competitive PTO

Meaningful work

High performing team

Challenging projects

Career growth

Multicultural team

Job summary

Diagnexia in the UK is hiring a Lab Systems Engineer to own the lab information system, scanners, automations, servers and cloud integrations. This hands-on role requires testing, validation and rollback planning to keep the lab safe and available.

You will collaborate with IT, information security, integration, product and suppliers in a regulated healthcare setting, building monitoring, recovery and documentation into daily work. Hybrid role in Kidlington, with occasional travel to Exeter.

Qualifications

• Hands-on experience configuring, running and maintaining a LIMS or LIS.
• Experience in a hospital, pathology or clinical laboratory, or another regulated healthcare setting.
• Experience integrating lab systems with cloud or SaaS products and other systems (e.g. HL7, APIs).
• A track record of managing upgrades and changes in a live, business-critical environment.
• Experience managing software suppliers and holding them to delivery dates.
• A habit of building in monitoring, recovery and documentation as part of everyday work.

Responsibilities

• Own the lab systems end to end: the lab information system, scanners, automations, servers, network and the integrations with our cloud platform.
• Own the release cycle for lab systems: impact assessment, testing, validation, rollback planning and the go or no-go decision. Your first priority will be making upgrades to our core lab systems safe and predictable.
• Lead service recovery when something goes wrong: restore the service, then find and fix the root cause.
• Manage our lab software suppliers, agree priorities and support availability, and hold them to agreed dates.
• Plan downtime and change windows with the lab so turnaround time is protected.
• Put monitoring, disaster recovery and business continuity in place, and keep the documentation and evidence our accreditations need (UKAS ISO 15189, ISO 27001, Cyber Essentials Plus, NHS DSPT).

Skills

LIMS/LIS

Healthcare environment

Cloud integration

Upgrade management

Supplier management

Monitoring and recovery

Documentation

Tools

HL7

APIs

SQL

Job description

Location:

Hybrid UK, at least 3 days per week on site in Kidlington, with occasional travel to Exeter

Schedule:

• Lab system changes happen outside lab hours, usually on a Sunday or Monday, about once or twice a month.

Visas:

Unfortunately, we are not in a position to offer visa sponsorship for this role.

About the role

Our pathology lab runs on a lot of connected technology: a lab information system, scanners, automations, servers and integrations with our cloud diagnostic platform. Many teams work on these systems. We need one person to own them.

As our Lab Systems Engineer, you'll be that owner. You'll keep the lab's systems available, up to date and well connected, and you'll make sure every change reaches the lab safely, with testing, validation and a rollback plan in place. You'll work with IT, information security, integration, product, technical support and our software suppliers, and bring their work together into one approach.

This is a hands‑on role for someone who likes ownership. It isn't a helpdesk role, and you won't need to be an expert in wet‑lab processes.

What you'll do

• Own the lab systems end to end: the lab information system, scanners, automations, servers, network and the integrations with our cloud platform.
• Own the release cycle for lab systems: impact assessment, testing, validation, rollback planning and the go or no-go decision. Your first priority will be making upgrades to our core lab systems safe and predictable.
• Lead service recovery when something goes wrong: restore the service, then find and fix the root cause.
• Manage our lab software suppliers, agree priorities and support availability, and hold them to agreed dates.
• Plan downtime and change windows with the lab so turnaround time is protected.
• Put monitoring, disaster recovery and business continuity in place, and keep the documentation and evidence our accreditations need (UKAS ISO 15189, ISO 27001, Cyber Essentials Plus, NHS DSPT).

What you'll bring

• Hands‑on experience configuring, running and maintaining a LIMS or LIS.
• Experience in a hospital, pathology or clinical laboratory, or another regulated healthcare setting.
• Experience integrating lab systems with cloud or SaaS products and other systems (e.g. HL7, APIs).
• A track record of managing upgrades and changes in a live, business-critical environment.
• Experience managing software suppliers and holding them to delivery dates.
• A habit of building in monitoring, recovery and documentation as part of everyday work.

It would be great if you also have: experience with digital pathology or medical imaging (whole slide scanners, DICOM, PACS), HL7 instrument integration, or SQL troubleshooting.

About the Company

Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services.

Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex.

Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago.

As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting‑edge diagnostic solutions to healthcare organizations worldwide. Our cloud-based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry.

We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it.

We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day‑to‑day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field.

What are the benefits of working with Diagnexia?

• Healthcare benefits
• Competitive paid time off
• A true sense of meaning in your work by contributing to better patient outcomes.
• The opportunity to work alongside a world‑class high performing team in a hyper‑growth startup environment.
• A chance to work on exciting, challenging and unique projects.
• Regular performance feedback and significant career growth opportunities.
• A highly collaborative and supportive multi cultural team.

Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, veteran status, membership of the travelling community or any other classification protected by applicable law.