Lab Services Manager - Onsite at Stevenage

PerkinElmer; Stevenage; On-site; GBP 50,000 - 70,000; Full time

Job summary

PerkinElmer is seeking a Lab Support Services Manager based on-site in Stevenage, UK, to lead the Lab Services team, manage chemical and materials handling, and oversee the central storage facility. The role drives process improvements and customer service excellence within a pharma client site.

Responsibilities include coaching the team, ensuring uninterrupted service, optimizing resources, and maintaining safety and compliance while coordinating training and SLAs.

Qualifications

• A-level qualifications with 3+ years’ experience working in a laboratory environment.
• HND/Foundation degree with 2+ years’ experience working in a laboratory environment OR Bachelor’s degree with 1+ years’ experience working in a laboratory environment.

Responsibilities

• Supervise lab services team; coach and review performance.
• Lead delivery of uninterrupted lab services to customers.
• Drive operational excellence by resource planning and process improvements.
• Coordinate training and ensure quality and safety compliance.
• Travel regionally up to 20% as required.

Skills

Supervisory experience

Interpersonal skills

IT systems | inventory management

Customer service support

Education

A-level qualifications with lab experience

HND/Foundation/Bachelor with lab experience

Job description

PerkinElmer is seeking a Lab Support Services Manager based on-site in Stevenage, UK, to lead the Lab Services team, manage chemical and materials handling, and oversee the central storage facility. The role drives process improvements and customer service excellence within a pharma client site.

Responsibilities include coaching the team, ensuring uninterrupted service, optimizing resources, and maintaining safety and compliance while coordinating training and SLAs.