Lab Office Assistant

Bupa Dental Care; Hall Green; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading dental care provider in Hall Green is in search of a Dental Lab Office Assistant/Administrator. This part-time role requires excellent communication and administration skills, alongside the ability to manage client interactions and lab schedules efficiently. The position offers a competitive salary, training, and various benefits designed to support employees' well-being and professional growth in a friendly, team-oriented environment.

Benefits

Competitive pay rates

Health Cash Plan

Discounted gym memberships

Access to mental health support

Employee referral scheme

Shop discounts at over 700 stores

Qualifications

• Experience in a general administration role is essential.
• Customer Service experience preferred.
• Ability to work in a fast-paced environment required.
• Great attention to detail is needed.
• Excellent communication skills are a must.
• Confidence in using IT systems; full training will be provided.

Responsibilities

• Schedule driver runs and book in/out lab work.
• Answer telephone calls and deal with postal duties.
• Pack and handle driver queries.
• Update daily reports and organize technician work.
• Book client jobs and invoice works.
• Order products and manage their dispatch.

Skills

General administration experience

Customer service

Excellent communication skills

Attention to detail

IT system proficiency

Job description

Dental Lab Office Assistant / Administrator - Aesthetic Dental Laboratory. Birmingham, B28 8EX.

Monday and Friday 8.30am - 5pm (15 hours a week)

Lab office assistant helping to schedule drivers runs booking in and out of lab work, answering telephone calls, postal duties, packing, dealing with queries.

The Office Administrator role :

• Speaking to clients by phone, email and our in-house system
• Updating daily reports
• Organising technicians' work;
• Booking client jobs
• Invoicing works
• Ordering products
• Incoming and dispatch of products
• Dealing with client queries and building rapport between yourself and clients

What we’re looking for :

• Experience in a general administration role
• Customer Service experience
• Ability to work in a fast-paced environment
• Great attention to detail
• Excellent communication skills
• Must be confident in using IT systems. Full training will be given for the bespoke system used in the lab.

Our offer to you :

• A competitive starting salary and full training given
• Friendly and supportive team environment
• Modern dental laboratory
• Holiday entitlement

Your salary and benefits :

We make life better for millions. That includes yours. Our Office Administrator benefits packages are one of the best in the industry because you make a difference to our patients - so we want to make sure you’re well rewarded for it. These are just some of the benefits on offer when you join Bupa Dental Care :

• Competitive pay rates which increase as you gain more experience
• We cover your GDC registration (if required), your DBS and professional indemnity - we'll save you hundreds of pounds and you can concentrate on great patient care and building your dental career with us
• Access to our Health Cash Plan where you can claim back everyday health expenses like the opticians, therapies or consultations.
• Access to discounted gym memberships with a flexible, monthly subscription service giving you access to national multi-site gyms, online live classes, fitness & wellbeing apps and 1-2-1 training sessions
• Free access to a digital GP. You have access to an unlimited number of appointments 24 / 7, normally available within two hours
• 24 / 7 free access to a counsellor
• 24 / 7 free access to our confidential telephone consultation service with our teams of GPs and nurses. It's open to your immediate family and can also be used for advice on staying healthy
• Cycle-to-work scheme
• Free annual flu vaccination
• Access to mental health support network and personal energy training sessions
• Discounted dental insurance which can be extended to immediate family members
• Discounts on clothing, food, petrol and holidays
• Discounted travel vaccinations
• A additional day of annual leave for your wedding day

Benefits

• Shop discounts (over 700 stores)- Gym discounts- Cycle to work- Access to free courses- Employee / Associate referral scheme- And many more!