l'Oréal Luxe Multi-Brand Mobile Skin Pro, Scotland (37.5 Hours)

L'OREAL GROUP; Glasgow; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary

Exclusive product perks

30 days holiday

Health and wellness benefits

Referral bonus

Sustainability initiatives

Job summary

L'Oréal Group is seeking a Regional Skin Pro to lead skincare experiences across top doors in the region. You will coach retail teams, deliver personalised consultations, and drive Be Luxe service standards to create premium customer experiences.

As a brand ambassador, you will stay ahead of skincare trends, grow in-store events, and publish social content while maintaining excellent merchandising and counter hygiene.

Qualifications

• Passion for skincare and ability to give personalised advice.
• Natural relationship builder who makes customers comfortable.
• Active on social media and aware of skincare trends.
• Ambitious, driven and able to create in-store experiences.
• Belief in L'Oréal Luxe brands and values.

Responsibilities

• Create engaging skincare experiences and events for L'Oréal Luxe brands.
• Coach and guide team members to deliver exceptional skincare service and achieve sales goals.
• Provide personalised skincare consultations and tailored recommendations.
• Deliver premium Be Luxe service and maintain counter standards.
• Stay up-to-date with makeup, skincare and wellness trends to advise customers.
• Represent L'Oréal Luxe as a brand ambassador and drive social content.

Skills

Artistry

Retail Acumen

People Engagement

Coaching

Events

Digital/Social

Tools

Tamigo

One Retail

Job description

ONE LUXE SKIN PRO (REGIONAL)

L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey?

L'Oréal is looking for A Regional Skin Pro

Who we are looking for:

• A Skincare Enthusiast:You'repassionate about all things Skincare and love sharing yourexpertise!You'rea pro at giving personalised advice and helping people find the perfect skin routine to make them feel empowered.
• A Connection Creator:You'rea natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their uniquestyleand helping them create a beauty routing that expresses who they are.
• A Trendsetter: Being active on social media,you'realways on top of the latest skincare and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
• A Go Getter:You'redriven, ambitious and love a challenge.You'reexcited to create innovative in-store experiences and achieve amazing results.
• A Brand Ambassador:You'rea true believer in the L'Oréal Luxe mission and values.You'repassionate about our iconic brands andcan'twait torepresentthem.

What you will be doing:

Skincare Specialist

• Creating Engaging Skincare Experiences: Design and execute innovative, engaging skincare events and animations that drive customer interest and excitement for L'Oréal Luxe brands.
• Team Skincare Leadership: Provide expert coaching and guidance to team members on all aspects of skincare, empowering them to confidently deliver exceptional customer service and achieve sales goals.
• Personalized Skincare Consultations: Serve as the go-to skincare expert for customers, offering personalized recommendations and tailored skincare solutions to address individual needs and concerns.

Elevating Customer Experience

• Delivering the One Luxe Experience: Consistently execute the Be Luxe service model, ensuring a premium and personalized experience for every customer.
• Product Expertise and Storytelling: Confidentlydemonstrateproducts, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
• Staying Trend-Forward:Maintaina strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.

Driving Retail Performance

• Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
• Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
• Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations. You will be travelling to top doors in the region to activate and animate the skincare category and shareexpertise
• Brand Advocacy: Passionately represent L'Oréal Luxe brands and share yourexpertiseon internal and external social media platforms, adhering to company guidelines.

Operational Excellence

• Teamwork and Training: Activelyparticipatein team efforts and complete all required training programs tomaintainup-to-date product knowledge and brandexpertise.
• Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
• Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

DELIVERABLES/OUTCOMES:

• Achievement of Event Targets
• Contribute to driving category performance in region
• Exceptional consumer experience
• Social/Content Creation

KEY SKILLS:

• High level Artistry
• Retail Acumen
• PeopleEngagement
• Coaching
• Events
• Digital/Social

KEY STAKEHOLDERS:

• One Luxe Store Manager/Flagship/FSS Manager
• AreaManagers
• Retail Director
• Education/Training
• BA Experience

Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal

Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being:

• Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefitfrom your success.
• Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
• Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
• Health and Wellness Benefits: Take advantage of discounted dental insurance and accessadditionalsupport resources for mental health and financial well-being.
• Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
• Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. #Beautythatmovestheworld

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.

#EVB