Knowledge Manager (Communities & Innovation)/ Knowledge Communities Manager

John Sisk & Son Ltd; St Albans; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

26 days annual leave plus additional公司

Pension and benefits

Unlimited learning and development机会

Much more

Job summary

John Sisk & Son Ltd is seeking a Knowledge Manager (Communities & Innovation) to lead knowledge-sharing initiatives across the Group, build and sustain Communities of Practice, and coordinate knowledge sharing networks and events. The role requires strong facilitation skills and the ability to connect technical and non-technical stakeholders across regions.

The successful candidate will develop strategies to foster collaboration, accelerate learning, and promote a culture of knowledge exchange,

Qualifications

• Strong stakeholder engagement and facilitation skills.
• Ability to engage with technical and non‑technical stakeholders.
• Strong organisational and project coordination skills.
• Experience developing or managing Communities of Practice, knowledge‑sharing networks or collaborative programmes.
• Experience planning and facilitating workshops, webinars and collaborative events.
• Experience developing and implementing organisational or departmental strategies or programmes.
• Excellent writing, communication and storytelling skills.
• Experience working in construction, infrastructure, engineering or a related project‑based environment.

Responsibilities

• Develop frameworks and processes to facilitate the exchange of tacit knowledge.
• Identify barriers to knowledge sharing and develop interventions to address them.
• Monitor and report on knowledge‑sharing maturity and engagement across the business.
• Develop and lead a Communities of Practice (CoP) strategy across the organisation.
• Establish new Communities of Practice aligned to business priorities and support Community Leaders in managing and growing their communities.
• Create frameworks, guidance and resources to ensure communities remain sustainable and effective.
• Facilitate collaboration between communities to reduce duplication and encourage knowledge transfer.
• Measure and report on community engagement, participation and outcomes.
• Coordinate and support the established Knowledge Sharing Network (monthly webinar sharing experience across the Group) and related forums.
• Organise events that connect employees with expertise and experience from across the business.
• Support subject matter experts in sharing knowledge through appropriate formats and channels.
• Coordinate the Irish R&D Tax Credit process in partnership with external consultants and internal stakeholders.
• Identify opportunities to increase engagement with the process and improve innovation capture.

Skills

Stakeholder engagement

Facilitation

Organisational skills

Communities of Practice

Workshops & webinars

Strategic programmes

Writing & storytelling

Construction/engineering env.

Job description

Overview

At John Sisk & Son, we’re more than a construction company, we’re a family‑owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction.

At John Sisk & Son, we’re more than a construction company, we’re a family‑owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction. This role will help create the environment, culture and networks that enable Sisk's collective expertise to be shared and reused. By connecting people, facilitating knowledge exchange and promoting innovation, the Knowledge Manager (Communities & Innovation) will help reduce duplication, accelerate learning and support the organisation's strategic objectives of Consistent Performance, Integrated Expertise and Innovative Delivery. The Knowledge Manager (Communities & Innovation) is responsible for developing and maintaining the frameworks, networks and activities that enable the effective exchange of knowledge across Sisk, in collaboration with the Knowledge Management team. The role will lead initiatives that encourage collaboration, learning and sharing between individuals, teams, disciplines and regions, ensuring expertise and experience are visible and accessible wherever needed. The postholder will develop and execute strategies that foster knowledge sharing, support Communities of Practice, facilitate learning events and strengthen Sisk's knowledge‑sharing culture. The role will also coordinate the Irish R&D Tax Credit process, working with project teams, technical specialists and external consultants to identify qualifying innovation activity, collect evidence and develop case studies that capture and share business innovation. This is an excellent way to build relationships with busy project teams. A key measure of success for this role will be the growth of active knowledge‑sharing networks, increased collaboration across business units and improved visibility of expertise, innovation and good practice throughout the organisation.

Responsibilities

Key Responsibilities

Knowledge Sharing Strategy

In Collaboration With The Group Knowledge Manager

• Develop frameworks and processes to facilitate the exchange of tacit knowledge.
• Identify barriers to knowledge sharing and develop interventions to address them.
• Monitor and report on knowledge‑sharing maturity and engagement across the business.

Communities of Practice

• Develop and lead a Communities of Practice (CoP) strategy across the organisation.
• Establish new Communities of Practice aligned to business priorities and support Community Leaders in managing and growing their communities.
• Create frameworks, guidance and resources to ensure communities remain sustainable and effective.
• Facilitate collaboration between communities to reduce duplication and encourage knowledge transfer.
• Measure and report on community engagement, participation and outcomes.

Knowledge Sharing Networks and Events

• Facilitate knowledge‑sharing activities, webinars and workshops across the Group.
• Coordinate and support the established Knowledge Sharing Network (monthly webinar sharing experience across the Group) and related forums.
• Organise events that connect employees with expertise and experience from across the business.
• Support subject matter experts in sharing knowledge through appropriate formats and channels.

Irish R&D Tax Credit Coordination

• Coordinate the Irish R&D Tax Credit process in partnership with external consultants and internal stakeholders. This includes scheduling and facilitating interviews between projects and consultants, monitoring progress of claims and ensuring key milestones are achieved, keeping project teams to deadlines to ensure a successful claim.
• Identify opportunities to increase engagement with the process and improve innovation capture.

Develop technical case studies and identify innovations that can be shared through tacit channels

Experience

Knowledge, Skills and Experience

Essential

• Strong stakeholder engagement and facilitation skills.
• Ability to engage with technical and non‑technical stakeholders.
• Strong organisational and project coordination skills.
• Experience developing or managing Communities of Practice, knowledge‑sharing networks or collaborative programmes.
• Experience planning and facilitating workshops, webinars and collaborative events.
• Experience developing and implementing organisational or departmental strategies or programmes.
• Excellent writing, communication and storytelling skills.
• Experience working in construction, infrastructure, engineering or a related project‑based environment.

Desirable

• Experience in Knowledge Management, Organisational Learning or Organisational Development.
• Understanding of knowledge capture and knowledge transfer methodologies.
• Familiarity with Communities of Practice models and social learning principles.
• Experience creating knowledge assets and communications content, particularly in media format.
• Professional qualification in Knowledge Management, Project Management, Learning & Development or a related discipline.

Qualifications

Behaviours

The Successful Candidate Will Demonstrate

• Natural curiosity and a desire to connect people and ideas.
• Strong relationship‑building skills.
• Resilience and persistence in driving change
• Confidence facilitating discussions with senior stakeholders and technical specialists who are short on time.
• Creativity in developing engaging knowledge‑sharing opportunities.
• Excellent communication and influencing skills.
• Collaborative and inclusive approach.
• Passion for helping others learn and succeed.

Additional Information

• Competitive salary
• 26 days annual leave plus additional company days
• Pension and benefits
• Unlimited learning and development opportunities
• Much more

Our People and Recruitment Commitment

At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team.

We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion, or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion – your skills and potential matter. Don’t hold back we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland.