Knowledge Management Specialist

Booz Allen Hamilton; Cambridgeshire and Peterborough; Hybrid; GBP 58,000 - 131,000; Full time

Job summary

Booz Allen Hamilton seeks a Knowledge Management Specialist to enable operations, intelligence analysis, and mission execution by designing enterprise KM frameworks and bridging data, technology, and end-users. You will accelerate AI and analytics integration and break down silos across cross-functional teams.

Responsibilities include governance, SOPs, and KPI definitions to improve information discovery and decision support for senior leaders. A TS/SCI clearance is required.

Qualifications

• Bachelor’s degree in Information Science, Information Technology, Business Administration, Communications, or Computer Science, with 5+ years in Knowledge Management or 10+ years in lieu of a degree.
• Experience with Microsoft Office, SharePoint, and enterprise content management systems.
• Experience creating concise, high-level briefings and executive deliverables for senior leadership.
• Experience facilitating working groups and stakeholder meetings, conducting metrics analysis, and leveraging AI or automation tools to accelerate knowledge discovery.
• Knowledge of enterprise data integration, visualization, and analytics platforms such as Palantir Foundry or Gotham, Tableau, or Power BI to support data discoverability, workflow optimization, and data-driven decision-making.
• TS/SCI clearance.
• Ability to lead cross-functional projects, develop strategic KM plans, and define performance KPIs supporting data-driven decision-making.

Responsibilities

• Design and implement scalable KM frameworks, establishing protocols and workflows for capturing, storing, accessing, and maintaining organizational knowledge assets across analyst teams and partner organizations.
• Evaluate business workflows to enhance information governance, optimize operations, and identify opportunities to integrate emerging AI capabilities and collaborative technologies.
• Develop and deliver high-impact executive communications, including leadership briefings, talking points, and strategic roadmaps to inform senior stakeholder decisions.
• Author and maintain standard operating procedures (SOPs), policies, and strategic plans.
• Establish and monitor performance metrics to quantify reductions in search time and gains in operational efficiency.
• Administer and structure content across SharePoint, Microsoft 365, and enterprise collaboration suites to optimize site navigation, metadata tagging, and repository hygiene.
• Collaborate with data engineers and analysts to align KM frameworks with enterprise data platforms, including Palantir and Tableau, ensuring knowledge assets and analytical outputs are structured, searchable, and accessible across the enterprise.
• Join us. The world can’t wait.

Skills

MS Office

SharePoint

Content management

Education

Bachelor’s degree in Information Science/IT/Business/Communications/CS

10+ years KM experience in lieu of degree

Tools

Palantir Foundry

Tableau

Power BI

Job description

Join a culture of empowerment and connectivity.

Develop your craft

Learn the skills you need to accelerate your career.

Discover benefits that support your life and work.

Innovate with intention

Build mission-ready tech that protects the nation.

As aKnowledge Management ( KM ) Spe cia liston our team, you will apply spe cia lized technical and operational expertise to directly enable operations, intelligence analysis, and mission execution for key stakeholders. In this role, you will lead or support the end-to-end design, deployment, and governance of enterprise KM frameworks, establishing robust protocols for capturing, structuring, and disseminating vital operational knowledge. You will serve as a critical bridge between data, technology, and end-users—driving process modernization, accelerating the integration of emerging AI and analytics platforms such as Palantir and Tableau, and breaking down information silos across cross-functional teams. By optimizing collaboration environments, standardizing workflows, and transforming raw operational data into accessible knowledge assets, you will directly enhance organizational efficiency, reduce time spent searching for information, and empower senior leadership with data-driven decision support.

What You’ll Work On:

Design and implement scalable KM frameworks, establishing protocols and workflows for capturing, storing, accessing, and maintaining organizational knowledge assets across analyst teams and partner organizations.

Evaluate business workflows to enhance information governance, optimize operations, and identify opportunities to integrate emerging AI capabilities and collaborative technologies.

Develop and deliver high-impact executive communications, including leadership briefings, talking points, and strategic roadmaps to inform senior stakeholder decisions.

Author and maintain standard operating procedures ( SOPs ) , policies , and strategic plans.

Establish and monitor performance met rics to quantify reductions in search time and gains in operational efficiency.

Administer and structure content across SharePoint, Micro sof t 365, and enterprise collaboration suites to optimize site navigation, met adata tagging, and repository hygiene.

Collaborate with data engineers and analysts to align KM frameworks with enterprise data platforms, includingPalantirandTableau, ensuring knowledge assets and analytical outputs are structured, searchable, and accessible across the enterprise.

Join us. The world can’t wait.

You Have:

Experience withMicro sof t Office suite, SharePoint site architecture, and enterprise content management systems

Experience creating concise, high-levelbriefings and executive deliverablesfor senior leadership

Experience facilitatingworking groups and stakeholder meetings, conducting deep met rics analysis, and leveragingAI or automation toolsto accelerate knowledge discovery

Knowledge of enterprise data integration, visualization, and analytics platforms such asPalantir Foundry or Gotham,Tableau, orMicro sof t Power BI to support data discoverability, workflow optimization, and data-driven decision-making

Ability to lead cross-functional projects, developstrategic KM plans, and define performance KPIs supporting data-driven decision-making

TS/SCI clearance

Bachelor’s degree in Information Science, Information Technology, Business Administration, Communications, or Computer Science and 5+ years of experience in Knowledge Management, information architecture, or organizational change management, or 10+ years of experience in Knowledge Management, information architecture, or organizational change management in lieu of a degree

Nice If You Have:

Experience integrating Knowledge Management ( KM ) processes with advanced data and business intelligence platforms such as Palantir, Tableau, Qlik, or enterprise data catalogs to enhance cross-organizational information discovery and reporting

Industry Certification s such as Certified Knowledge Manager ( CKM ) , Project Management Professional ( PMP ) , or Prosci Certified Change Practitioner Certification

Enterprise Tools and Process Optimization Certification such as Micro sof t Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Knowledge Management Specialist

The Opportunity:

As aKnowledge Management ( KM ) Spe cia liston our team, you will apply spe cia lized technical and operational expertise to directly enable operations, intelligence analysis, and mission execution for key stakeholders. In this role, you will lead or support the end-to-end design, deployment, and governance of enterprise KM frameworks, establishing robust protocols for capturing, structuring, and disseminating vital operational knowledge. You will serve as a critical bridge between data, technology, and end-users—driving process modernization, accelerating the integration of emerging AI and analytics platforms such as Palantir and Tableau, and breaking down information silos across cross-functional teams. By optimizing collaboration environments, standardizing workflows, and transforming raw operational data into accessible knowledge assets, you will directly enhance organizational efficiency, reduce time spent searching for information, and empower senior leadership with data-driven decision support.

What You’ll Work On:

• Design and implement scalable KM frameworks, establishing protocols and workflows for capturing, storing, accessing, and maintaining organizational knowledge assets across analyst teams and partner organizations.




• Evaluate business workflows to enhance information governance, optimize operations, and identify opportunities to integrate emerging AI capabilities and collaborative technologies.




• Develop and deliver high-impact executive communications, including leadership briefings, talking points, and strategic roadmaps to inform senior stakeholder decisions.




• Author and maintain standard operating procedures ( SOPs ) , policies , and strategic plans.




• Establish and monitor performance met rics to quantify reductions in search time and gains in operational efficiency.




• Administer and structure content across SharePoint, Micro sof t 365, and enterprise collaboration suites to optimize site navigation, met adata tagging, and repository hygiene.




• Collaborate with data engineers and analysts to align KM frameworks with enterprise data platforms, includingPalantirandTableau, ensuring knowledge assets and analytical outputs are structured, searchable, and accessible across the enterprise.

Join us. The world can’t wait.

You Have:

• Experience withMicro sof t Office suite, SharePoint site architecture, and enterprise content management systems




• Experience creating concise, high-levelbriefings and executive deliverablesfor senior leadership




• Experience facilitatingworking groups and stakeholder meetings, conducting deep met rics analysis, and leveragingAI or automation toolsto accelerate knowledge discovery




• Knowledge of enterprise data integration, visualization, and analytics platforms such asPalantir Foundry or Gotham,Tableau, orMicro sof t Power BI to support data discoverability, workflow optimization, and data-driven decision-making




• Ability to lead cross-functional projects, developstrategic KM plans, and define performance KPIs supporting data-driven decision-making




• TS/SCI clearance




• Bachelor’s degree in Information Science, Information Technology, Business Administration, Communications, or Computer Science and 5+ years of experience in Knowledge Management, information architecture, or organizational change management, or 10+ years of experience in Knowledge Management, information architecture, or organizational change management in lieu of a degree

Nice If You Have:

• Experience integrating Knowledge Management ( KM ) processes with advanced data and business intelligence platforms such as Palantir, Tableau, Qlik, or enterprise data catalogs to enhance cross-organizational information discovery and reporting




• Industry Certification s such as Certified Knowledge Manager ( CKM ) , Project Management Professional ( PMP ) , or Prosci Certified Change Practitioner Certification




• Enterprise Tools and Process Optimization Certification such as Micro sof t Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.




• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.




• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly, and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.