Kitchen Team Member

Pret A Manger (Europe) Ltd; Manchester; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free food and drink while you’re on-sh

Club Pret Membership (50% off food, 5×

28 days annual leave

Pension scheme

Healthcare cash plan

Employee discounts on shopping/travel

Uniform provided

Job summary

Pret A Manger (Europe) Ltd is hiring Team Members in Manchester to greet customers, assemble fresh food and beverages, and help run a busy shop floor with a friendly, can-do attitude.

No prior experience is required, as comprehensive training is provided. You’ll enjoy great perks, flexible shifts and opportunities to grow with a supportive team in a fast-paced environment.

Qualifications

• No experience required; full training provided.
• Be kind, honest and generous with warm, authentic service.
• Ability to deliver outstanding customer service and teamwork.

Responsibilities

• Serve customers and prepare freshly made food in the kitchen.
• Provide friendly, efficient service on the shop floor.
• Maintain clean, welcoming shop environment and assist teammates.

Skills

Team player

Customer service

Friendly demeanor

Punctual

Job description

Unit R2, 4 Hardman Square Spinningfields Manchester M3 3EB Hello, we’re Pret Proud makers of freshly made food, organic coffee and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the hospitality employer of choice everywhere we operate – so it’s an exciting time to hop on board.

Growing good things Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine.

Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.

Our Teams 85% of our Managers and 25% of our Support Centre teams started on the shop floor. How far could a Pret career take you? Our shops are powered by caring, hardworking and passionate people. Whether you're serving customers, making coffee, preparing food or leading a team, every role plays an important part in creating the Pret experience. Expect flexibility, opportunity and variety. Whatever your ambitions, you'll find a place where you can make an impact and build your career with us in creating the Pret experience.

Now, on the Team Member Role…

We're looking for passionate team players to bring joy to our customers every day. As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen, driven by a passion for our products, customers and teams.

About you

Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.

No experience needed: come and learn to deliver outstanding customer service with best-in-class training.

Base Pay Rate

Base Pay Rate:£12.75 - £12.75

The perks

• Additional £1.25 per hour Mystery Shopper bonus once training is complete
• After initial training, earn an extra £5 per hour for any shift started between 3-5am
• 28 days annual leave (pro-rata if you're part-time)
• Pension scheme
• Healthcare cash plan
• Free food and drink while you’re working
• And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• Comfy free shoes to wear on shift

Life in Our shops

Our shops are a wonderful place to be. For our customers, and for our teams! The teams in our shops bring their talents (and their unique charm) to make every day a little more joyful. Here, you’ll find:

• Individual ways to grow: fully funded professional qualifications, leadership development and informal and formal mentoring
• Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills
• Pace & variety: Build a diverse skillset, meet some new people and learn (a LOT)
• Community & purpose: We work together to create positive change through the Pret Foundation

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

At Pret, everything starts with people. Whether you're in our shops, support centre or digital teams, you'll join a business that moves fast, cares deeply and gives people room to grow.

EEO and inclusion

Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.

Read ESG report Read Gender Pay Gap report