Kitchen Manager

Holiday Inn Norwich; Norwich; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Fully funded apprenticeships

Staff discounts on hotel stays and per

Gym and leisure facilities access

Wellbeing support

Job summary

Kew Green Hotels is seeking an experienced Kitchen Manager to take ownership of the kitchen operation and drive quality, efficiency and profitability. You will lead from the front and shape a positive team culture within the hotel kitchen.

Reporting to the Hotel Manager, you will ensure compliance with health and safety regulations, manage budgets, oversee stock, and partner with other departments to enhance guest experiences. A proactive leader who develops line chefs is ideal.

Qualifications

• Proven experience as a Kitchen Manager, Head Chef or in a similar leadership role.
• Strong leadership skills, with the ability to motivate, coach and develop a team.
• A solid understanding of food safety, health & hygiene regulations and compliance requirements.
• Commercial awareness, with experience managing budgets, controlling costs and driving profitability.
• The ability to work under pressure in a fast-paced environment while maintaining high standards.
• A proactive and solutions-focused mindset, always looking for ways to improve.
• Strong communication and organisational skills.
• A positive, can-do attitude and a passion for delivering great food and great experiences.

Responsibilities

• Ensuring consistent delivery of high-quality food that enhances the guest experience.
• Leading, motivating and developing the kitchen team to deliver excellence while embedding company values and culture.
• Reviewing guest feedback regularly and identifying innovative ways to improve food quality and service delivery.
• Managing all kitchen administration, including compliance documentation, audits and third-party contractors.
• Ensuring full compliance with Health, Hygiene and Food Safety regulations, maintaining audit-ready standards at all times.
• Managing stock control, ordering and rotation to minimise waste and maximise gross profit.
• Taking ownership of budgets, controlling costs and delivering against agreed financial targets.
• Partnering with other departments to ensure smooth, joined-up operations that enhance the overall guest experience.
• Supporting recruitment, onboarding, training and development of Line Chefs to build a strong and capable team.

Skills

Kitchen leadership

Team development

Food safety knowledge

Budget management

Profitability focus

Quality control

Operational efficiency

Compliance

Job description

We’re looking for an experienced and motivated Kitchen Manager to take ownership of our kitchen operation. You’ll lead from the front, driving quality, efficiency and profitability while creating a positive, engaging culture for your team.

Reporting directly to the Hotel Manager, you’ll be responsible for ensuring the kitchen consistently delivers high standards, meets all compliance requirements and plays a key role in the overall success of the hotel.

About the Role

You’ll lead the kitchen function, ensuring it operates efficiently, safely and profitably while delivering consistently high-quality food.

Key responsibilities include:

• Ensuring consistent delivery of high-quality food that enhances the guest experience.
• Leading, motivating and developing the kitchen team to deliver excellence while embedding company values and culture.
• Reviewing guest feedback regularly and identifying innovative ways to improve food quality and service delivery.
• Managing all kitchen administration, including compliance documentation, audits and third-party contractors.
• Ensuring full compliance with Health, Hygiene and Food Safety regulations, maintaining audit-ready standards at all times.
• Managing stock control, ordering and rotation to minimise waste and maximise gross profit.
• Taking ownership of budgets, controlling costs and delivering against agreed financial targets.
• Partnering with other departments to ensure smooth, joined-up operations that enhance the overall guest experience.
• Supporting recruitment, onboarding, training and development of Line Chefs to build a strong and capable team.

About You

You’re a confident kitchen leader who combines strong culinary knowledge with commercial awareness and people leadership. You set high standards and bring out the best in your team.

We’re looking for someone who brings:

• Proven experience as a Kitchen Manager, Head Chef or in a similar leadership role.
• Strong leadership skills, with the ability to motivate, coach and develop a team.
• A solid understanding of food safety, health & hygiene regulations and compliance requirements.
• Commercial awareness, with experience managing budgets, controlling costs and driving profitability.
• The ability to work under pressure in a fast-paced environment while maintaining high standards.
• A proactive and solutions-focused mindset, always looking for ways to improve.
• Strong communication and organisational skills.
• A positive, can-do attitude and a passion for delivering great food and great experiences.

What’s in it for you

• Career development through fully funded apprenticeships and our internal development programme.
• Discounts on hotel stays and a variety of major retailers, restaurants and days out.
• Free use of our gyms, pools, and leisure facilities.
• 24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in-person interview.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [e-mail] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.