Kitchen Leader

Pret A Manger; North Water Bridge; Presencial; GBP 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mystery Shopper bonus

Early shift bonus (£5 per hour between

28 days annual leave

Pension scheme

Healthcare cash plan

Free food and drink while you’re on

Club Pret Membership (50% off food; up

Descripción de la vacante

Pret A Manger in Edinburgh is seeking a Kitchen Leader to drive high standards in a fast-paced kitchen. You’ll lead a team, ensure food is prepared to our quality standards, and promote a positive customer experience on every shift.

Your role emphasizes teamwork, safe practices, and efficient operations, with a focus on mentoring staff and delivering a great Pret experience for customers.

Formación

• Be kind, honest and generous in daily work.
• Bring passion for exceptional customer service.
• Spread joy through small acts of kindness.
• Experience leading teams to high standards with energy.

Responsabilidades

• Ensure consistent preparation of delicious food.
• Lead and inspire the team to deliver excellence daily.
• Maintain a safe, clean and compliant kitchen environment.
• Manage stock counts and complete administrative tasks.

Conocimientos

Customer service

Team leadership

Communication

Descripción del empleo

30 North Bridge Edinburgh EH1 1QG

Hello, we’re Pret

Proud makers of freshly made food, organic coffee and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the hospitality employer of choice everywhere we operate – so it’s an exciting time to hop on board.

Growing good things

Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.

Our Teams

85% of our Managers and 25% of our Support Centre teams started on the shop floor. How far could a Pret career take you?

Our shops are powered by caring, hardworking and passionate people. Whether you're serving customers, making coffee, preparing food or leading a team, every role plays an important part in creating the Pret experience.

Expect flexibility, opportunity and variety. Whatever your ambitions, you'll find a place where you can make an impact and build your career with us in creating the Pret experience.

Now, on the Kitchen Leader Role…

As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.

About You

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
• Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.

Base Pay Rate:£14.10 - £14.10

The perks

• Additional £1.25 per hour Mystery Shopper bonus once training is complete
• After initial training, earn an extra £5 per hour for any shift started between 3-5am
• 28 days annual leave (pro-rata if you're part-time)
• Pension scheme
• Healthcare cash plan
• Free food and drink while you’re working
• And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• Comfy free shoes to wear on shift

Life in Our shops

Our shops are a wonderful place to be. For our customers, and for our teams! The teams in our shops bring their talents (and their unique charm) to make every day a little more joyful.

Here, you’ll find:

• Individual ways to grow: fully funded professional qualifications, leadership development and informal and formal mentoring
• Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills
• Pace & variety: Build a diverse skillset, meet some new people and learn (a LOT)
• Community & purpose: We work together to create positive change through the Pret Foundation

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.