Kitchen & Bedroom Surveyor

wren kitchens; Hull and East Yorkshire; On-site; GBP 28,000 - 37,000; Full time

Job summary

A leading kitchen retailer in England is seeking individuals passionate about customer service for a responsible role. You will conduct expert surveys of kitchens to ensure accurate measurements, provide exceptional support to customers, and contribute to a positive customer journey. The role demands strong organizational, communication, and problem-solving skills, along with a full UK manual driving licence. Benefits include staff discounts, comprehensive training, and a supportive environment for personal development.

Benefits

Staff discount after 1 year

Free annual eye tests

Excellent training scheme

25 holiday days plus bank holidays

Business vehicle provided

Qualifications

• Full UK manual driving licence is required.
• Excellent attention to detail and error checking is essential.
• Previous experience of conducting home measures/surveys is preferred.

Responsibilities

• Conduct expert surveys of customers' kitchens for accurate design measurements.
• Maintain exceptional customer journey with outstanding service.
• Record all information electronically in compliance with GDPR.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving

Computer skills

Tools

CAD Software

Job description

Role Overview

In addition to any other duties, as a responsible person youmust ensure that you have read, understood and adhere to polices andprocedure relating to Health and Safety, and your responsibilitieslocated in the Integrated Management System (IMS) Responsibilitiesdocument

Key Requirements

• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills - both written and verbal
• Be process-driven and analytical while working efficiently
• Able to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills - confident picking up new softwares

Desired Skills and Knowledge

• Previous experience of conducting home measures/surveys
• Experience using a CAD or planner software
• Knowledge of kitchen installation/legislation
• Knowledge of plan checking or error checking
• Previous experience working in the kitchen industry

Company Introduction

WrenKitchens are not only passionate about kitchens, we are passionate aboutour people! We have achieved incredible milestones over the years;opening over 100 showrooms, launching in the USA, and winning multipleawards including the UK's Number 1 place to work! Thisis thanks to our team, the Wren family, who have inspired us to pushlimits and make a difference. With our exponential growth, we arelooking for incredible individuals to join us and continue our successstory!

Salary

£28,250 - £36,250

Main Responsibilities

• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customer's kitchens, that ensure accurate measurements for the design process
• Record all information electronically in-line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
• Ensure high quality plans by auditing in advance of order/delivery, providing feedback to develop designers' skills

Benefits

• Staff discount on purchasing a kitchen after 1 year's continuous employment!
• Free annual eye tests as well as a contribution to new glasses
• Great personal development / internal promotion prospects - Fantastic career progression
• Excellent training scheme
• High-quality IT equipment/software including our in-house CAD system
• Business vehicle/fuel card/equipment/uniform provided
• 25 holiday days (plus bank holidays)