Kiosk Supervisor

YO! Sushi UK Ltd; Tregof; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic restaurant group is seeking a driven individual to support kiosk operations and deliver exceptional customer service. The ideal candidate will manage daily tasks, inspire their team, and ensure product quality. They will embrace challenges with enthusiasm and be committed to professional growth. Competitive benefits include no late nights, free meals, and opportunities for advancement within the company.

Benefits

No late nights

Free YO! food during shifts

Growth opportunity with professional qualifications

Wellbeing support services

Discounts on retail, cinema & gym

50% off food for you and friends

Job security with career growth

Annual awards ceremony with trip to Japan

Qualifications

• Ability to manage daily operations effectively.
• Proficient in stock management and waste reduction.
• Strong communication skills to lead a team.

Responsibilities

• Support the Kiosk Manager with daily operations.
• Manage stock and ensure production targets are met.
• Drive customer service and team engagement.

Skills

Leadership

Customer service

Teamwork

Problem-solving

Job description

Responsibilities

• Responsible for supporting the Kiosk Manager with the daily operation of the kiosk, including the whole shift in the absence of the manager overseeing food prep and service standards.
• Manage stock and ordering to ensure the team hits production and waste targets.
• Ensure the budget is hit by managing labour and food costs as well as gross sales to achieve profit.
• Drive and lead the team to achieve high levels of customer service, creating an engaged team with a culture of teamwork and support.
• Promote a safe and healthy working environment by leading by example and reporting any issues.
• Support teams in opening and closing locations and provide leadership during operation hours.

Company Overview

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour‑coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth‑watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre‑pack sushi in most major UK supermarkets.

Desired Qualities

• You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
• You will be ambitious and hungry to learn.
• You will always strive to do your best.
• You will be enthusiastic and have a positive disposition.
• You will embrace challenges head on, with a willing can‑do attitude.
• You will want to be part of our success story.

Benefits

• Fantastic working hours – no late nights!
• Power your shift with full choice of free YO! food
• Opportunity to grow with YO! we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award‑winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing all our seafood, therefore we only use sustainably sourced fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
• Because our business is expanding, we can offer you job security and the opportunity to grow your career alongside us.