Keyworker

Hiredonline

Sheffield

On-site

GBP 23,000 - 27,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Sheffield Mind is seeking a Connect 3 keyworker to support clients with mental health needs to live independently and maintain control over their lives. You will work with clients to identify needs, assist with planning, and coordinate access to services to prevent crisis admissions.

The role involves practical support, referrals processing, housing and finances guidance, and collaboration with external agencies. Flexible hours and occasional out-of-hours work may be required.

Qualifications

Provide emotional, practical support and information for clients with mental health needs.
Assess and process referrals.
Undertake needs and risk assessments and support planning with clients to ensure appropriate support.

Responsibilities

Act in accordance with Sheffield Mind’s aims, philosophy and policies.
Attend team meetings and participate in regular supervision and appraisals.
Keep accurate records and provide information for monitoring and evaluation.
Support clients to access specialist services such as substance misuse agencies and resettlement.
Assist clients with finances, tenancy sustainment, rent and bill payments.

Job description

The Connect 3 keyworker role has the aim of supporting clients with mental health needs, to live independently and with as much control over their lives and the decisions that affect them as possible. Keyworkers work alongside clients to support their needs, whilst ensuring clients also understand their own roles and responsibilities. The service aims to prevent issues such as homelessness, social exclusion and crisis admissions to hospital or residential care occurring during the period of support or afterwards.

Main Duties and Responsibilities

To provide emotional, practical support and information for clients with mental health needs
To assess and process referrals
To provide professional support to clients, including undertaking needs and risk assessments and support planning with clients, to ensure they receive the appropriate level of support from Sheffield Mind or external agencies.
To ensure delivery meets defined key performance indicators / targets and outcomes for clients.
To respond to complaints, incidents or anti-social behaviour (ASB), and follow agreed recording practices and policies.
To provide practical advice and personalised support to enable clients to move in to and / or maintain their home including domestic skills, rent and bill payments, decoration and furnishing and connection of utilities.
To assist clients to participate in employment, education, social and leisure activities and actively seek opportunities for them to be fully integrated members of their communities.
To maintain good working relations with other agencies, friend/family and advocates of our clients – involving them in assessments, reviews and support planning as appropriate. Support clients to access specialist services such as substance misuse agencies, aftercare and resettlement.
To support clients to manage their finances effectively so that they can sustain their tenancies and empower them to ensure that they receive the benefits which they are entitled to. Submit any Housing Benefit claims with the client and support clients to monitor and manage their rent accounts (if applicable).

General

To act at all times in accordance with Sheffield Mind’s aims, philosophy and policies.
To work in accordance with Sheffield Mind’ Equal Opportunities policy
To treat all information in accordance with Sheffield Mind’s Confidentiality policy.
To undertake training as required
To undertake any other reasonable duties which are consistent with the objectives and nature of the post as agreed by the post holder and the Board of Trustees.
To participate in regular supervision sessions and appraisals with the line manager.
To attend and participate in team meetings
To promote client involvement in the management and delivery of the service
To report concerns/queries to the service manager.
To work flexibly to meet the needs of clients including very occasional evening, weekend and bank holiday cover and provide emergency cover as required.

Administration