Key-Time Sales Consultant

Furniture Village; Southampton; On-site; GBP 15,000 - 18,000; Part time

Job summary

A prominent furniture retailer in Southampton is seeking part-time sales associates to provide exceptional customer service. Responsibilities include greeting customers, understanding their needs, and guiding them through the buying process. Offering an industry-leading package with uncapped commission and best-in-class benefits, this is an opportunity to grow your career in a family-oriented company.

Benefits

5% pension

24/7 medical support

Health insurance

Up to 33 days' holiday

Staff discount

Qualifications

• Instinctively understands and embraces a customer-first mindset.
• Natural communicator who listens and persuades effortlessly.
• Punctual and professional, with a genuine smile.

Responsibilities

• Greet customers and create rapport.
• Understand customer needs and provide solutions.
• Deliver an awesome end-to-end experience from ordering to delivery.

Skills

Customer-first mindset

Communication skills

Teamwork and independence

Attention to detail

Professionalism

Job description

Overview

You'll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery.

Responsibilities

• Instinctively understands and embraces a customer-first mindset
• Is a natural born communicator, one who leans in to listen and effortlessly persuade
• Shows initiative and energy, as part of a team or working independently
• Pays attention to detail (critical when ordering bespoke furniture)
• Is punctual and professional, with a genuine smile
• Uses critical thinking to solve problems without being phased

About Furniture Village

Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 59 stores across the UK, with more to follow. At Furniture Village, we don\'t believe in the hard sell. We believe in understanding customers\' needs, lifestyle and budget, then helping them find the perfect pieces.

Our People & Values

Sourcing from across the globe - handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany - we offer beautiful furniture and accessories for every room in the home. Our people in the words of our founder and CEO Peter Harrison: "We employ nice people to sell nice furniture to nice customers". We\'ve been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 57 stores on the map with more to come. The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. There\'s a reason over 20% of our team has received long service awards, it\'s because they want to stay! Our recruitment. As a family business, it\'s really important to us that everyone feels part of our family. We\'re an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let\'s talk. Together we can do wonderful things.

Part-time roles & Benefits

• You want part-time. You\'ve got a life outside of work after all.
• You're hungry for progression. 'Growing our own' and fast-tracking promotions - that's in our DNA.
• You've got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you'll go far.
• You want an industry-leading package with uncapped commission. Basic Key-Time 3-day salary £15,000k.
• You want best-in-class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox, Refer a Friend bonus, staff discount…
• You want to work for an award-winning family business, voted an Outstanding Place to Work and the UK's leading independent furniture retailer.
• You want to be part of a Great British success story.