Key Holding Sales Assistant Andover (0533)

Cardsdirect; Andover; Hybrid; GBP 12,000 - 17,000; Part time

Job summary

Cards Direct Andover is seeking a part-time store supervisor to lead the team, deliver outstanding customer service, and help maximise sales at the High Street store.

Hours are 0–16 per week with flex up to 30 hours at peak periods, including weekend work. You will deputise for Store and Deputy Managers and uphold merchandising, housekeeping and health and safety standards.

Join a team focused on making people smile while maintaining a safe, welcoming shopping environment.

Qualifications

• Strong customer service orientation
• Experience supervising staff and training
• Ability to manage opening/closing and cashing up duties

Responsibilities

• Lead the store team and help maximise sales to meet targets.
• Deputise in the Store & Deputy Managers absence.
• Maintain merchandising, housekeeping and safety standards.
• Deliver outstanding personal customer service and motivate the team.
• Open/close store and perform cashing up duties.

Job description

Cards Direct Andover

42-44 High St, Andover SP10 1NF

NMW / NLW

Permanent

Part-time

Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods.Weekend working required.

Reporting To: Store Manager / Deputy Manager

To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets.

To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same.

To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.

But, most of all….MAKE PEOPLE SMILE!

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Customer Service

• Set the highest possible standards of customer service and ensure all members of the team deliver the same
• Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy
• Work with the store manager to maximise sales and offer ideas and recommendations for improvements
• In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion

People

• Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store
• Communicate effectively with the store team to ensure all company information and policies are relayed and understood
• Help with recruitment of Team Members
• Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork
• Ensure all controllable costs are kept within or below set budgets i.e wage costs
• Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times

Product

• Merchandise and display stock to maximise sales and in accordance to any specific Company instructions
• Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner
• Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs
• Where possible ensure adequate stock is on hand to exceed sales targets
• Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience

General

• Perform opening / closing & Cashing up duties as required

Undertake any reasonable requests from the Store Manager or Company in line with business demand