Key Holder - The Cosmetics Company Store - Swindon - 8 hours (2 days)

ESTÉE LAUDER Companies; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global beauty leader is seeking an energetic Key Holder to support the Store Management team in ensuring the smooth operation of the store. The role involves mentoring the sales team, ensuring exceptional customer service, and managing cash reconciliation. Ideal candidates have prior retail experience, a passion for cosmetics, and a desire for supervisory responsibilities. The company offers competitive benefits and growth opportunities in a diverse environment.

Benefits

Competitive remuneration

Outstanding training and development

Progressive career opportunities

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous cash reconciliation and store operations experience is desirable.
• Ability to work retail hours, including days, nights, weekends, and special events.

Responsibilities

• Support the Store Manager and Assistant Manager in running the Store.
• Lead by example, modeling desired behaviors for the sales team.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.

Skills

Inspirational customer service

Coaching and mentoring

Retail operations experience

Cash reconciliation

Tools

Retail point-of-sale software

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including : Estée Lauder, Aramis, Clinique, Lab Series, Origins, M

• C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching / mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview