Key Holder / Sales Consultant - 12 Hours - Temporary Position

The Fragrance Shop; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading fragrance retailer in Newcastle is seeking a passionate Key Holder / Sales Consultant. This part-time role requires excellent customer service skills and the ability to operate a POS system. You will support store management, deliver sales through effective customer interactions, and ensure a pleasant shopping experience. If you enjoy retail and have a flair for sales, this could be the perfect opportunity for you.

Benefits

Employee discount

Qualifications

• Must have a flexible schedule for evenings and weekends.
• Previous retail experience is an advantage but not essential.

Responsibilities

• Support Store Manager and Assistant Manager with retail targets.
• Open and close the store in management's absence.
• Deliver sales through friendly customer service.
• Assist with product queries using knowledge.

Skills

Excellent customer service skills

Natural sales ability

Confidence and personality

Excellent communication skills

Team working skills

Education

GCSE level or equivalent

Tools

POS system

Job description

The Fragrance Shop

Job title: Key Holder / Sales Consultant
Job type: Part-time – Temporary
Part-time hours: 12 hours per week
Salary: £10.00 - £12.21 per hour
Benefits: Employee discount
Location: Newcastle - Eldon Square Shopping Centre

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Assistant (Key Holder position) to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!

Responsibilities

• Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets
• In the absence of any other management you will open and close the store and are responsible at that point for ensuring that the store trades safely and legally
• Delivering sales through friendly and efficient customer service
• Ensuring our customers have a fun and enjoyable shopping experience
• Effectively matching the correct fragrance to the customer’s needs
• Assisting customers with their queries using your product knowledge
• Processing transactions at the till point
• Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
• Ensuring the store looks presentable and inviting to our customers

About You

• Confidence and personality
• Enjoy talking to people and be at ease approaching customers and demonstrating our products
• Possess excellent customer service skills
• Demonstrate a natural sales ability
• Be passionate about retail and fashion
• Be enthusiastic and results driven
• Have excellent communication skills
• Enjoy working as part of a team
• Ability to operate POS system

Required Experience

• Educated to GCSE level or equivalent
• Previous experience in sales/retail would be an advantage but not essential
• Strong team working skills
• Flexibility to include evenings and weekends
• Due to the nature of the role successful candidates must meet the minimum legal age requirements

CV can be dropped into store or sent via email to [e-mail]

Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application, please assume that on this occasion you have not been successful.