Key Holder / Sales Consultant - 12 Hours - Temporary Placement

the fragrance shop; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading fragrance retailer in Newcastle upon Tyne seeks a Key Holder/Sales Consultant for a temporary role. The ideal candidate will be enthusiastic, possess excellent customer service skills, and demonstrate a natural sales ability. Responsibilities include assisting the Store Manager, providing exceptional service, and maintaining store presentation. This part-time role offers £10.00 to £12.21 per hour, with employee discount benefits.

Benefits

Employee discount

Qualifications

• Possess excellent customer service skills.
• Demonstrate a natural sales ability.
• Be enthusiastic and results-driven.

Responsibilities

• Support Store Manager in achieving retail store targets.
• Open and close the store in the absence of management.
• Deliver sales through friendly customer service.
• Assist with processing store deliveries and visual merchandising.
• Ensure the store looks presentable.

Skills

Customer service skills

Confidence

Sales ability

Excellent communication skills

Ability to operate POS system

Education

GCSE level or equivalent

Job description

The Fragrance Shop

Job title: Key Holder / Sales Consultant

Job type: Temporary Position

Hours: Part time, 12 hours per week

Salary: £10.00 - £12.21 per hour

Benefits: Employee discount

Location: Newcastle - Eldon Square Shopping Centre

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Assistant (Key Holder position) to join our team on a temporary basis until February 2026. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!

Responsibilities

• Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets
• In the absence of any other management you will open and close the store and are responsible at that point for ensuring that the store trades safely and legally
• Delivering sales through friendly and efficient customer service
• Ensuring our customers have a fun and enjoyable shopping experience
• Effectively matching the correct fragrance to the customer’s needs
• Assisting customers with their queries using your product knowledge
• Processing transactions at the till point
• Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
• Ensuring the store looks presentable and inviting to our customers

About You

• Confidence and personality!
• Enjoy talking to people and be at ease approaching customers and demonstrating our products
• Possess excellent customer service skills
• Demonstrate a natural sales ability
• Be passionate about retail and fashion
• Be enthusiastic and results driven
• Have excellent communication skills
• Enjoy working as part of a team
• Ability to operate POS system

Required Experience

• Educated to GCSE level or equivalent.
• Previous experience in sales/retail would be an advantage but not essential.
• Strong team working skills
• Flexibility to include evenings and weekends
• Due to the nature of the role successful candidates must meet the minimum legal age requirements

CV can be dropped into store or sent via email to [e-mail]

Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application, please assume that on this occasion you have not been successful.