Key Holder Part Time Fixed Term Contract (8 hours per week) - Typo Exeter High Street

USA; Exeter; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Competitive Salary

Additional holiday

Team culture that feels like family

Baby Pack for new parents

Bike Scheme

Product discounts

Job summary

Cotton On Group in the United Kingdom seeks a Part-Time Key Holder to support store operations in Exeter. This fixed-term role covers 8 hours per week, with weekday and weekend availability and potential overnight shifts when required.

You will report to the Store Manager, help guide Sales Associates, and ensure a consistently high level of customer service while maintaining team morale and productivity. Join our brand refresh and contribute to a welcoming store culture that celebrates

Qualifications

• Retail Sales experience showing confidence in introducing products and driving sales budgets
• Retail leadership experience and ability to develop team members
• Ability to complete tasks with a sense of urgency
• Commitment to delivering the very highest standards of customer service

Responsibilities

• Oversee daily store operations and ensure the management team’s direction is executed
• Monitor attendance, productivity and morale of Sales Associates
• Motivate and support the team to work efficiently and maintain a friendly, helpful customer focus

Skills

Retail sales

Retail leadership

Urgency in tasks

Customer service excellence

Job description

From Australia to the World: Typo's Next Chapter Needs You!

Typo is on a mission to become the global leader in stationery, travel, and gifting. As we gear up for an ambitious brand refresh, we're looking for Key Holder who can turn big ideas into even bigger realities.

We design products that bring personality to your everyday, turning the expected into the unexpected, the ordinary into the extraordinary. Whether you're planning or creating, bold or understated, we give you the tools to create, play, and make your mark.

Typo is in the midst of a bold re brand—reclaiming its place as a cultural disruptor for all. Once known for its cheeky tone and creative personality, Typo built a loyal following by offering stationery, lifestyle, and gifting products that stood out by design. You will be part of our exciting journey as we upgrade all touch points of the Typo brand and help to widen the reach of our brand across the world.

We are seeking a Part-Time Key Holder for 8 hours per week contract. This is a fixed term contract.

Availability: Candidates must be available to work on both weekdays and weekends, with the flexibility to work overnight shifts when required.

The Role

As a Key Holder you will keep the daily operations of flowing smoothly at Typo. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.

Winning Skills

• Retail Sales experience that shows you are confident in introducing new and exciting products to customers and drive to achieve sales budgets
• Retail leadership experience that has allowed you the opportunity to lead aspects of the business and develop team members.
• Completing tasks with a sense of urgency
• Understanding of delivering the very highest standards of customer service

Benefits You Will Love…

• Competitive Salary
• Additional holiday (purchasing leave- More You Time)
• A Team culture that feels like a family and celebrates YOU
• Baby Pack for new parents
• Bike Scheme
• Wider Tech Benefit
• Class Pass Benefit
• Career Development Opportunities
• Exceptional 50% product discounts
• Bi-annual Our Awards including a Cotton On Foundation Trip
• Employee Assistance Program
• Training/professional development

Who are we?

Cotton On Group’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On Group is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.