Key Holder

Crew Clothing; Oxford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading British retail brand in Oxford is seeking a part-time Key Holder to enhance customer experience and drive sales. The ideal candidate will provide excellent service, maintain store standards, and possess strong communication skills. This role offers a uniform contribution, a pension plan, and opportunities for professional development, ensuring a supportive environment for growth.

Benefits

Uniform contribution

Future-focused pension plan

Rewarding referral program

Comprehensive professional development

Empowering work environment

Qualifications

• Ability to achieve sales targets through outstanding customer service.
• Strong communication skills to share product knowledge with customers.
• Experience in a retail setting enhancing customer interactions.

Responsibilities

• Achieve sales targets by demonstrating passion for the products.
• Provide accurate information about products to customers.
• Create a welcoming atmosphere in the store.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Job description

Key Holder – Part Time

12 hours per week with keyholder responsibilities.

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role

Generate sales by delivering outstanding customer service and maintaining impeccable store standards to retain customer loyalty.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product, including features, benefits and stock availability.
• Promote our multi‑channel shopping options to ensure maximum customer satisfaction.
• Create an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Key Skills and Experience

Essential

• Customer service focused.
• Good communication skills.
• Experience in retail industry.

Desirable

• Good IT skills.
• Experience working in a luxury fashion brand.

Benefits

• Uniform contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future‑focused pension plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding referral program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive professional development: Elevate your career and reach your full potential.
• Empowering work environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.