Key Accounts Manager

AB Volvo; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading global transport solutions provider is seeking a Key Accounts Manager for a field-based role across the UK. The candidate will develop and manage relationships with key accounts, ensuring customer satisfaction and maximizing sales opportunities. This position requires experience in high-value sales, strong negotiation skills, and a full UK driving licence. The role offers professional growth, a company car, and various benefits, including a pension scheme and medical insurance.

Benefits

Professional growth and development

Company Car

Pension scheme

Medical Insurance

Employee Assistance Programme

Generous holiday allowance

Discounts on various purchases

Fitness perks

Convenient amenities

Enhanced family-friendly policies

Qualifications

• Experience in managing complex commercial sales offers.
• Proven ability in developing long-term customer relationships.
• Strategic thinking and negotiation skills required.

Responsibilities

• Develop and nurture relationships with key accounts.
• Provide insights and reports on sales opportunities.
• Ensure fulfillment of agreements related to vehicle deliveries.

Skills

Experience in high-value sales

Relationship management knowledge

Commercial awareness

Excellent negotiation skills

Ability to present and communicate

Full UK driving licence

Job description

We are looking for a great Key Accounts Manager to join our highly successful team. This field-based role covers the whole of the UK so you will need a current driving license as well as a willingness to travel and stay away from home as needed.

We are a team of 6, with 5 KAMs covering the UK and reporting to the National Key Account Manager. Inconjunction with the National Key Account Manager, we establish an agreed business and action plan to identify and develop sales opportunities for our nominated accounts.

You will be responsible for developing and nurturing long-term relationships within a portfolio of nominated key accounts and prospects to ensure that RTUK is well-placed to maximise volumes and margins on vehicles in line with the current business plan. The relationship management is not limited to negotiations on sales, you will be actively involved in ensuring customer satisfaction across all aspects of the business relationship, by working closely with all other departments to ensure pro-active management of all business interactions and resolution.

What we offer

• Professional growth and development:Unlock your potential through various training and development opportunities.
• Company Car:Company car (fully electric or hybrid options available)
• Pension scheme:Matched up to 7% of your salary, including death in service cover.
• Medical Insurance:Medical insurance coverage is provided by Bupa.
• Employee Assistance Programme:Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.
• Generous holiday allowance:Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
• Discounts on various purchases:Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
• Fitness perks:Access MyGymDiscounts and MyActiveDiscounts. Make use of our on-site gym.
• Convenient amenities:Benefit from free on-site parking.
• Enhanced family-friendly policies:We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.

You Will Be Responsible For:

Maintaining correct levels of contact with the respective dealers to provide professional support to the Key Accounts to ensure the highest standards of customer satisfaction are met. You will provide concise reports on all key Fleet activities including but not limited to, forward order predictions; market information; and the highlighting of potential sales opportunities.

Utilising the Company’s integrated suite of IT tools in an effective manner to ensure swift and accurate responses to requests for quotation and transfer through the sales “stages” to build, deliver and invoice.

Negotiating agreements with a portfolio of accounts and working collaboratively with other departments to meet customer needs.

Ensuring successful application and continued fulfilment of the agreements signed, in terms of delivery of the vehicles into service; securing the appropriate aftermarket support; evaluating customer satisfaction; developing and implementing corrective action plans where necessary.

Who Are You?

• Experience in high-value sales and knowledge of complex commercial sales offers
• You have proven experience in relationship management with a good general knowledge of legal and financial rules associated with key account protocols
• Ability to present and communicate at all levels and with all audiences
• You are commercially aware and can demonstrate your strategic thinking ability
• You are a great negotiator and can rely on your influence to gain commitment from other business areas
• Full UK driving licence and comfortable with regular travel

This role has opened due to a retirement in the team

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.