Key Accounts Manager

Sue Ross Recruitment Ltd; Sheffield; On-site; GBP 30,000 - 50,000; Full time

Job summary

A national training provider in the UK seeks a Key Account Manager to manage client relationships and drive business growth in the commercial training sector. The ideal candidate will have proven sales experience, excellent communication skills, and a passion for customer service. This full-time role offers a competitive salary with uncapped commission and opportunities for professional development.

Benefits

Competitive salary with uncapped commission

Holiday buy and sell scheme

Employer pension contribution

Health cash-back plan

Ongoing professional development

Annual volunteering day

Free parking

Qualifications

• Proven experience in sales or account management, ideally within the training sector.
• Excellent communication, negotiation, and relationship-building skills.
• Proficient in Microsoft Office and CRM/marketing databases.

Responsibilities

• Build and maintain relationships with key clients.
• Promote training courses to new and existing clients.
• Identify new business opportunities through client engagement.
• Ensuring compliance with training standards.

Skills

Sales experience

Communication skills

Negotiation skills

Organizational skills

Customer service

Education

GCSE (or equivalent) in English and Maths

Tools

Microsoft Office

CRM/marketing databases

Job description

Sue Ross Recruitment are working on behalf of our client, a highly respected national training provider, to recruit a Key Account Manager - Sales (Commercial Training) for a full-time, permanent position.

This is an exciting opportunity to join a growing, market-leading organisation that delivers a wide range of vocational, compliance, and funded training programmes across the UK. The successful candidate will manage key client relationships, drive business growth, and ensure exceptional customer service within the construction and commercial training sectors.

Key Responsibilities

• Build and maintain strong relationships with key clients, acting as their primary point of contact.
• Proactively promote the company's range of commercial and funded training courses to new and existing clients.
• Identify and develop new business opportunities through telesales and client engagement.
• Understand client training needs and provide tailored solutions to support their business goals.
• Upsell and cross-sell training services, qualifications, and accreditations.
• Ensure compliance with relevant construction training standards (e.g. CSCS, CITB, NVQs).
• Maintain accurate records on the internal CRM system and produce reports as required.
• Collaborate with the wider business development team to expand the client base.
• Stay informed on sector trends, legislation, and emerging requirements.

Candidate Requirements

• Proven experience in sales or account management, ideally within the construction or training sector.
• Excellent communication, negotiation, and relationship-building skills.
• A proactive, self-motivated approach with strong organisational abilities.
• Proficient in Microsoft Office and CRM/marketing databases.
• Strong analytical and project management skills.
• Ability to work under pressure while maintaining accuracy and professionalism.
• A passion for providing exceptional customer service.
• Experience in the further education sector and GCSE (or equivalent) in English and Maths would be advantageous.

What's on Offer

• A competitive salary with uncapped commission.
• Holiday buy and sell scheme.
• Employer pension contribution.
• Health cash-back plan.
• Ongoing professional development and career progression.
• Annual volunteering day, referral programme, and free parking.

This is an outstanding organisation to work with and the successful candidate will enjoy being part of a dynamic and forward thinking team culture.

We are an equal opportunities employer and welcome applications from all qualified candidates.