Key Accounts Administrator

JM&Co. Recruitment Ltd; Brackley; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading recruitment agency in Brackley is seeking a Key Accounts Administrator to provide exceptional customer service and admin support for national accounts. The ideal candidate should have proven admin experience, strong communication skills, and confidence with Microsoft Office. In return, the position offers a competitive salary, an annual bonus, and additional perks including 23 days’ holiday, a birthday day off after one year, and a workplace pension.

Benefits

23 days’ holiday + bank holidays

Birthday day off after 1 year

£1,000 annual bonus (based on performance)

Associate Equity Programme

Holiday Buy & Sell scheme

Free on-site parking

Quarterly awards and company Associate Days

Workplace pension

Qualifications

• Proven admin and customer service experience.
• Confident IT skills (Microsoft Office essential; CRM systems a bonus).
• Strong communication, organisation, and attention to detail.

Responsibilities

• Act as a key point of contact for the team and customers.
• Manage job orders, quotes, purchase orders, and invoicing.
• Maintain accurate job records and customer service data.
• Liaise with internal teams to ensure smooth service delivery.
• Support credit control and handle inbound/outbound communications.

Skills

Admin experience

Customer service experience

Microsoft Office skills

Strong communication skills

Attention to detail

Tools

CRM systems

Job description

Key Accounts Administrator

• Location : Office-based, Brackley, Northamptonshire
• Salary : £25,500-£26,500 + £1,000 annual bonus + benefits

Join a well-established, fast-growing leader in the home services sector as a Key Accounts Administrator. Based at their Brackley office, you’ll support national accounts with first-class customer service and efficient admin support.

This is a permanent, full-time role, ideal for someone who’s organised, confident on the phone, and thrives in a busy office environment.

Role highlights for the Key Accounts Administrator position:

• Act as a key point of contact for the team and customers
• Manage job orders, quotes, purchase orders, and invoicing
• Maintain accurate job records and customer service data
• Liaise with internal teams to ensure smooth service delivery
• Support credit control and handle inbound / outbound comms

Key Accounts Administrator - What you’ll need :

• Proven admin and customer service experience
• Confident IT skills (Microsoft Office essential; CRM systems a bonus)
• Strong communication, organisation, and attention to detail
• Experience in credit control (advantageous but not essential)

Working Hours in the Key Accounts Administrator job role :

• Monday to Friday, 8:30am - 5:00pm
• Office-based in Brackley, Northamptonshire

In return....

• 23 days’ holiday + bank holidays
• Birthday day off after 1 year
• £1,000 annual bonus (based on performance)
• Associate Equity Programme (shared ownership)
• Holiday Buy & Sell scheme (from 2026 holiday year)
• Free on-site parking
• Quarterly awards and company Associate Days
• Workplace pension