Key Account Manager (Wales)

Zoopla; Wales; Hybrid; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Everyday Flex

Pension contribution 7.5%

25 days annual leave

Fertility treatment financial support

Enhanced parental leave

Cycle to work

Group Income Protection

Private medical insurance

Gym on-site / regional offices

Talent referral bonus up to £5K

Job summary

Zoopla is seeking a proactive Key Account Manager to grow a regional portfolio of estate agents, driving revenue and product uptake across our suite of property tools.

You will build strategic relationships, manage a strong pipeline, and maintain high-quality client records in Salesforce, while benefiting from flexible working options, a generous pension, and other family and well-being perks.

Qualifications

• B2B software sales experience, ideally field-based.
• Experience in proptech or real estate sectors.
• Excellent organisation and time management.

Responsibilities

• Deliver revenue and branch growth across Zoopla’s product portfolio.
• Develop strategies to maximise revenue opportunities and product uptake.
• Maintain accurate client records in Salesforce and engage accounts regularly.
• Attend training to stay up-to-date on product, market and competitors.
• Own customer enquiries from intake to resolution.

Skills

B2B software sales

Proptech knowledge

Forecasting & pipeline management

Interpersonal skills

Organisational skills

Tools

Salesforce

Job description

Who We Are

Zoopla is one of the UK’s most instantly recognisable property brands. In fact, we’re known and loved by over 91% of the nation (and we’re working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals.

We’re a growing, dynamic team that embraces innovation and isn’t afraid to push the boundaries. We’re only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions.

As Key Account Manager for Zoopla, you will be responsible for managing and growing a regional portfolio of estate agents. Your role will focus on driving revenue, maintaining strong client relationships, and implementing strategies to maximize product uptake across the territory.

Key Responsibilities

• Deliver revenue and branch growth across Zoopla’s portfolio of products, consistently meeting targets in line with company goals
• Develop and implement effective strategies to maximize revenue opportunities, ensuring uptake of additional products and services
• Implement a territory client engagement coverage model to connect with all customer and prospect accounts on a scheduled basis
• Maintain accurate, high-quality client records in Salesforce
• Attend internal/external training sessions to increase skills and continually update your product, market, and competitor knowledge
• Handle customer complaints or enquiries when appropriate, owning the enquiry to completion

Requirements

You would also be amazing in this role if you have:

• Years of experience in B2B software sales (ideally field-based)
• Sales experience in a relevant industry (proptech, real estate, property, or similar)
• Outstanding organisational and time management skills
• Ability to be flexible and comfortable in a fast-moving performance-led environment
• Strong interpersonal skills for working with people at all levels
• Desire to contribute to the success of a fast-growing organisation

• Competitive base salary, commission, and £5,600 car allowance (details provided during recruiter call)
• Flexible working options with Everyday Flex
• 7.5% pension contribution by the company
• 25 days annual leave + additional days for years of service
• Fertility Treatment Financial Support
• Enhanced Parental Leave
• House move, good deed day, and digital detox day
• Cycle to work and electric car schemes
• Group Income Protection and private medical insurance
• Gym on-site in London or membership in regional offices
• Talent referral bonus up to £5K