Key Account Manager (UK & Ireland)

Piramal Group; West Drayton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global healthcare company is seeking a Sales Representative to drive sales of their Critical Care portfolio in the UK & Ireland. The role involves extensive fieldwork, maintaining relationships with key stakeholders, and achieving sales objectives. Candidates should have a degree, ABPI certification, and significant experience in the healthcare sales environment, particularly selling pharmaceuticals with a track record of success.

Qualifications

• Experience of selling Pharmaceuticals into the Healthcare Industry with a proven track record of sales growth.
• Experience of working with National Procurement, particularly NHS Wales Shared Services Partnership.
• Comfortable in Neonatal and Paediatric Intensive Care Units and the operating theatre.

Responsibilities

• Drive sales of the Piramal Critical Care portfolio within the designated region.
• Achieve sales targets and performance objectives as defined by the Country Manager.
• Evaluate sales data and market intelligence to maximize return on investment.

Skills

Excellent communication and presentation skills

Strong business acumen

Negotiation and closing skills

CRM proficiency

Competent Microsoft Office skills

Education

Degree level qualification

ABPI certification

Job description

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Job Description

Business: PCC Sales

Department: Sales

Location: UK & Ireland

Travel: Field based (>70% travel). Most of the travel will be within the Midlands and Wales. Travel to Ireland, head office and events as required including overnight stays.

Job Overview

Responsible for driving sales of the Piramal Critical Care portfolio within the designated region, while delivering exceptional service to customers. Accountable for achieving sales targets and performance objectives as defined by the Country Manager. This role demands a self starter with a hunter mentality - someone who is proactive, highly driven and thrives on identifying and converting new business opportunities. The successful candidate will demonstrate strong commercial acumen, the ability to independently manage and grow existing accounts, nurture established products and successfully launch new products into the market.

Key Stakeholders: Internal

• Country Sales Manager, Key Account Managers, Marketing, Medical, Regulatory, Quality Assurance, Pharmacovigilance, Supply Chain

Key Stakeholders: External

• Consultant Anaesthetists, Theatre Nurses, Operating Department Practitioners, Electronic and Biomedical Engineers, Neonatologists, Paediatricians, Specialist Nurses, Pharmacists, Procurement, Wholesalers

Reporting Structure

Reports To: Country Manager, UK & Ireland

Essential Qualifications / Experience

• Degree level qualification.
• ABPI certification.
• Excellent communication and presentation skills.
• Experience of selling Pharmaceuticals into the Healthcare Industry / Hospital environment with a proven track record of sales growth.
• Experience of working with National Procurement, in particular NHS Wales Shared Services Partnership (NWSSP).
• Sound knowledge of NHS Pharmaceutical tenders and contracts.
• Strong business acumen, negotiation and closing skills.
• Experience of launching new pharmaceutical products into NHS hospitals.
• Competence to be recognised as a business partner by customers.
• Competent Microsoft Office skills.
• CRM proficiency.
• Comfortable in Neonatal and Paediatric Intensive Care Units and the operating theatre.

Desirable Qualifications /Experience

• A minimum of 5 years' experience in Hospital Key Account Management.
• Commercial or clinical experience of working in NICU and PICU environments.
• Previous commercial experience in the Anaesthesia, pharmaceutical injectables, or pain management markets.
• Experience of working with the Health Service Executive (HSE) Ireland.
• Challenger sales certification.

Key Roles/Responsibilities

• Develop, implement and regularly review territory plans to ensure alignment with national strategy and business objectives.
• Analyse sales data and market intelligence to drive strategic decision-making and maximise return on investment.
• Build and maintain a robust pipeline of business opportunities, applying strong commercial acumen to close sales and achieve targets.
• Engage effectively with complex decision-making units, delivering clinical and value-based presentations to promote the product portfolio.
• Effectively navigate diverse stakeholders through the sales cycle, ensuring alignment and momentum at each stage.
• Foster strong, long-term partnerships with existing and prospective customers to enhance customer loyalty and satisfaction.
• Leverage expert product and market knowledge to identify and cultivate relationships with Key Opinion Leaders (KOLs).
• Provide accurate stock forecasts based on territory insights and opportunities.
• Support the tender management process, including pre-tender activities and tender submission coordination.
• Represent Piramal Critical Care at customer congresses, industry events and strategic forums to enhance brand visibility and engagement.

Job Conditions

This is a field based position with a strong emphasis on face-to-face customer engagement. The role requires spending 3-4 days per week in the field, meeting with customers and building strong, value-driven relationships.

About Us

In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth.

Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices.

Equal employment opportunity

Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics.

We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice.

About the Team

Piramal Critical Care (PCC), under Piramal Pharma Limited (PPL), a subsidiary of Piramal Enterprises Limited, is the third largest producer of Inhaled Anaesthetics and a global player in hospital generics. Motivated by its vision to deliver critical care solutions for patients and healthcare providers across the globe, PCC is committed to enabling sustainable and profitable growth for all its stakeholders.

PCC maintains a wide presence across the USA, Europe and more than 100 countries across the globe. Its rich product portfolio includes Inhalation Anaesthetics such as Sevoflurane, Isoflurane and Halothane as well as Intrathecal Baclofen therapy, for spasticity management. PCC has wholly-owned, state-of-the-art manufacturing facilities in the US and India that have successfully cleared periodical inspections by the US FDA, UK MHRA and other regulators.

Its core strength lies in a highly qualified global workforce of more than 400 employees across 16 countries. PCC is focused on further expanding its global footprint through new product additions in the critical care space.

Committed to corporate social responsibility alongside Piramal Group, PCC collaborates with various partner organizations and proudly takes an active role in providing hope and resources to those in need, as well as caring for the environment.