Key Account Manager - UK

Astellas Pharma; Addlestone; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Astellas is seeking a strategic Key Account Manager to drive growth across NHS-linked healthcare settings in the UK. This field-based role requires developing account plans, building strong stakeholder relationships, and ensuring patient access to Astellas therapies.

You will analyse market dynamics, align local activities with national brand strategies, and collaborate across functions to deliver measurable commercial objectives while upholding the highest standards of integrity and patient

Qualifications

• Proven success in a Key Account Management role with a track record of delivering business objectives.
• Strong ability to analyse and interpret complex clinical and commercial data.
• Demonstrated experience building and maintaining influential relationships across diverse customer groups.
• Experience working collaboratively within cross-functional or matrix environments to deliver outcomes for patients, healthcare systems, and the business.
• Strong strategic planning, stakeholder management, and communication skills.
• Understanding of NHS structures, decision-making processes, and patient pathways.

Responsibilities

• Develop and execute strategic account plans to drive sales, market share, and patient access objectives.
• Identify opportunities, risks, and stakeholder dynamics within key accounts to optimise business outcomes.
• Ensure eligible patients have access to Astellas therapies through effective account management and local market access activities.
• Build a deep understanding of patient pathways, healthcare systems, and account priorities.
• Analyse customer, account, and territory data to inform planning, resource allocation, and decision-making.
• Support the inclusion of Astellas products within local treatment guidelines, protocols, and care pathways.
• Identify opportunities to improve diagnostic and treatment pathways that enable optimal patient outcomes.
• Build and maintain strong relationships with healthcare professionals, decision-makers, commissioners, and payers.
• Deliver high-quality, in-label product and disease area education to relevant stakeholders.
• Establish Astellas as a trusted partner through strong therapeutic area expertise and customer focus.
• Demonstrate an understanding of local NHS priorities and adapt engagement strategies accordingly.
• Work closely with internal stakeholders to ensure effective implementation of account plans and customer support.
• Align local activities with national brand strategies and commercial objectives.
• Share best practices, insights, and market intelligence across the wider organisation.
• Contribute to wider business initiatives, projects, and strategic planning activities as required.
• Maintain the highest standards of ethical conduct and ensure compliance with all company policies, SOPs, ABPI, EFPIA, and healthcare compliance requirements.
• Promote a strong culture of integrity and accountability in all customer-facing and business activities.
• Complete all mandatory compliance training and proactively seek guidance when required.
• Maintain up-to-date knowledge of products, disease areas, competitor activities, and the external healthcare environment.
• Participate in training and development activities to continuously enhance professional capability.
• Maintain proficiency in relevant business systems and reporting tools.

Skills

Key Account Management

Stakeholder management

Data analysis

Strategic planning

Communication skills

Cross-functional collaboration

NHS knowledge

Job description

Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com .

Description

Key Account Manager - UK

Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com .

Are you driven to make a real difference in the lives of patients?

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Location and Working Environment

This position is field based covering Norfolk and Suffolk primarily incorporating Norwich, Cambridge, Ipswich, Bedfordshire, Luton and Milton Keynes.

Astellas’ Responsible Flexibility Guidelines Statement- At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Purpose & Scope

Drive the growth and success of Astellas' Urology portfolio within a designated territory by ensuring appropriate patient access, delivering commercial objectives, and building strategic partnerships across the NHS. The role is responsible for developing and executing account plans, influencing key stakeholders, and collaborating cross-functionally to optimise patient outcomes, market share, and business performance.

Role And Responsibilities

Strategic Account Management & Business Development

• Develop and execute strategic account plans to drive sales, market share, and patient access objectives.
• Identify opportunities, risks, and stakeholder dynamics within key accounts to optimise business outcomes.
• Ensure eligible patients have access to Astellas therapies through effective account management and local market access activities.
• Build a deep understanding of patient pathways, healthcare systems, and account priorities.
• Analyse customer, account, and territory data to inform planning, resource allocation, and decision-making.
• Support the inclusion of Astellas products within local treatment guidelines, protocols, and care pathways.
• Identify opportunities to improve diagnostic and treatment pathways that enable optimal patient outcomes.

Customer & Stakeholder Engagement

• Build and maintain strong relationships with healthcare professionals, decision-makers, commissioners, and payers.
• Deliver high-quality, in-label product and disease area education to relevant stakeholders.
• Establish Astellas as a trusted partner through strong therapeutic area expertise and customer focus.
• Demonstrate an understanding of local NHS priorities and adapt engagement strategies accordingly.

Continue: Roles and Responsibilities

Cross-Functional Collaboration

• Work closely with internal stakeholders to ensure effective implementation of account plans and customer support.
• Align local activities with national brand strategies and commercial objectives.
• Share best practices, insights, and market intelligence across the wider organisation.
• Contribute to wider business initiatives, projects, and strategic planning activities as required.

Compliance & Governance

• Maintain the highest standards of ethical conduct and ensure compliance with all company policies, SOPs, ABPI, EFPIA, and healthcare compliance requirements.
• Promote a strong culture of integrity and accountability in all customer-facing and business activities.
• Complete all mandatory compliance training and proactively seek guidance when required.

Professional Development

• Maintain up-to-date knowledge of products, disease areas, competitor activities, and the external healthcare environment.
• Participate in training and development activities to continuously enhance professional capability.
• Maintain proficiency in relevant business systems and reporting tools.

Required Qualifications

• Proven success in a Key Account Management role with a track record of delivering or exceeding business objectives.
• Strong ability to analyse and interpret complex clinical and commercial data.
• Demonstrated experience building and maintaining influential relationships across diverse customer groups.
• Experience working collaboratively within cross-functional or matrix environments to deliver outcomes for patients, healthcare systems, and the business.
• Strong strategic planning, stakeholder management, and communication skills.
• Understanding of NHS structures, decision-making processes, and patient pathways.

Preferred Qualifications

• Experience as a Key Account Manager engaging across Primary Care, Secondary Care, and Payer/Commissioning environments.
• Experience within Urology, Women’s Health, or a related therapeutic area would be a distinct advantage.
• Knowledge of market access, reimbursement processes, and NHS commissioning pathways.
• Experience influencing treatment guidelines, protocols, or service redesign initiatives.
• Demonstrated success in complex account management within the pharmaceutical industry.

What awaits you at Astellas?

• Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide.
• Real‑world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
• Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare.
• A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions.

Our Organizational Values and Behaviors

• Impact
• Innovation
• Integrity
• One Astellas
• Accountability
• Courage
• Sense of Urgency
• Outcome Focus

Benefits

• Careers | Astellas
• We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.