Key Account Manager - Parcels Logistics

Bis Henderson; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent logistics solutions provider in the Midlands Area seeks an experienced Key Account Manager to nurture and optimise key customer relationships. The ideal candidate will have over 10 years of experience in the 3PL/4PL Logistics sector and a consultative approach to relationship building. Responsibilities include developing Key Account Plans, monitoring performance, and staying updated with industry trends. Competitive salary package offered.

Qualifications

• Proven experience in growing and maintaining key accounts.
• Consultative approach to building relationships with customers.
• Ability to demonstrate contribution to commercial growth.

Responsibilities

• Build and strengthen relations with key decision makers.
• Create customer-centric Key Account Plans with stakeholders.
• Monitor and report performance of assigned Key Accounts.
• Stay updated with industry trends and company products.
• Ensure accuracy of customer master and activity data in CRM.

Skills

10+ years' experience in 3PL/4PL Logistics

Customer centric relationship building

Value creation

Commercial focus

Strategic planning

Job description

Overview

Location: Midlands Area
Salary: Competitive package

Summary: Our client is a successful and rapidly growing, innovative business providing technology solutions and an unrivalled range of logistics solutions, together with a commitment to delivering service excellence across a broad range of customers. As a Key Account Manager you will support their continued growth through nurturing and optimising key customer relationships.

Responsibilities

• Build and strengthen relations with key decision makers and influencers within the assigned Key Accounts, enabling deep understanding and foresight of their needs and building a foundation for achieving a preferred supplier status.
• Work with internal stakeholders to create customer centric Key Account Plans
• Monitor and report performance of the assigned Key Accounts.
• Pro-actively keep up to date with industry and market trends and best practices as well as Company products & services.
• Be responsible for the accuracy of customer master data and activity data in the CRM related to the assigned key accounts.

Skills & experience

• 10+ years' proven experience within the 3PL/4PL Logistics sector (parcels) in growing and maintaining key accounts.
• Customer centric relationship builder with a consultative approach
• Value creation - ability to maximise value through relationships with customers, suppliers and internal stakeholders.
• Commercially focused with the ability to demonstrate contribution to growth.
• Strategic Key Account and project planning

Processing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.