Key Account Manager Oncology - Scotland and Northern Ireland

Merck Gruppe - MSD Sharp & Dohme; City Of London; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading pharmaceutical company is seeking a Key Account Manager for Oncology in Scotland and Northern Ireland. The successful candidate will lead customer engagement strategies, translating insights into actionable plans for account growth in GU cancers. This role requires proven experience in oncology account management, strategic relationship building, and a strong understanding of healthcare systems. Competitive compensation and flexible work arrangements are offered.

Qualifications

• Proven experience in hospital-based selling or oncology account management (preferred).
• Understanding of local healthcare systems, treatment pathways, and reimbursement drivers across Scotland and Northern Ireland.
• Ability to influence without authority and build long-term collaborative relationships with clinicians.

Responsibilities

• Lead customer engagement and omnichannel execution focused on in-call effectiveness.
• Translate insights into clear customer and account strategies.
• Work across the cross-functional team to coordinate access and local protocols.

Skills

Adaptability

Business Planning

Clinical Experience

Cross-Functional Teamwork

Customer Engagement

Customer-Focused

Customer Insights

Delivering Value

Digital Channels

Market Analysis

Oncology Sales

Product Knowledge

Relationship Building

Sales Account Management

Strategic Thinking

Education

Degree (BSc preferred) or equivalent experience

Job description

Job Description

Key Account Manager Oncology - Scotland and Northern Ireland

Specialising in GU Cancers

Are you an experienced sales professional with a passion for transforming cancer care and a track record in Key Account Management?

Do you combine clinical curiosity with commercial insight and strong relationship skills? Join our organization as an Oncology Therapy Lead (OTL) for Scotland & Northern Ireland and help drive rapid uptake of innovative medicines that improve outcomes for patients with GU cancers.

Why this role matters: As an OTL you’ll be the clinical voice for our organization’s Oncology portfolio in your territory. You will build trusted partnerships with clinicians, KOLs and system stakeholders, translate customer insights into account‑level strategies, and drive behaviour change that gets the right patients access to the right treatments—faster. Your work will influence prescribing practice, local treatment pathways and guideline adoption across hospitals and healthcare systems.

What you’ll do (high‑impact accountabilities)

• Lead customer engagement and omnichannel execution with a strong focus on in‑call effectiveness and behaviour change.
• Translate insights into clear customer and account strategies, with measurable objectives and tracking metrics to drive uptake.
• Build and mobilise KOL advocacy and medical education programmes to support peer‑to‑peer best practice and treatment adoption.
• Work across the ONECOLOGY cross‑functional team to coordinate access, local protocols, formularies and “beyond the pill” solutions.
• Use our organization‑approved datasets and dashboards to monitor performance, iterate plans and demonstrate measurable impact.
• Maintain excellent CRM records, deliver mandatory learning, and always act in line with SOPs and the ABPI code.

Who you are

• You bring a growth mindset, curiosity and an appetite to learn and adapt.
• You have proven experience in hospital‑based selling or oncology account management (preferred).
• You understand local healthcare systems, treatment pathways and reimbursement drivers across Scotland and Northern Ireland.
• You can influence without authority and build long‑term collaborative relationships with clinicians, pharmacists and system leaders.
• You’re data‑literate: you use insight and performance metrics to iterate strategy and deliver results.
• You are an excellent communicator, persuasive in‑hospital and skilled at mobilising stakeholders.

Qualifications & experience

• Degree (BSc preferred) or equivalent experience.
• Preferable: Oncology experience with a focus on GU cancers and experience in hospital environments.
• Demonstrable track record of delivering measurable outcomes and managing key external stakeholders.
• Strong problem‑solving, project planning and analytical skills.

Key behaviours we value

• Strategic thinking and customer focus: you visualise the path forward and prioritise what adds value to patients and the system.
• Accountability and drive: you set high standards, overcome obstacles and deliver results.
• Courage & candour: you communicate openly, make disciplined decisions and challenge respectfully.
• Ethics & integrity: you act with the highest professional standards and comply with codes and SOPs.
• Collaboration: you work across teams to share best practice, support culture and strengthen ONECOLOGY.

What success looks like

• Measurable adoption of our organization’s oncology therapies and protocols across key accounts.
• Strong KOL advocacy and sustained clinician behaviour change.
• High‑quality local intelligence, cross‑functional collaboration and demonstrable impact on patient pathways.

If you’re excited by the opportunity to shape oncology care across Scotland & Northern Ireland and have the experience and drive to deliver, we’d love to hear from you.

Our organization is an equal‑opportunity employer committed to fostering an inclusive culture. We welcome candidates from all backgrounds.

Required Skills

Adaptability, Business Planning, Clinical Experience, Cross‑Functional Teamwork, Customer Engagement, Customer‑Focused, Customer Insights, Delivering Value, Digital Channels, Market Analysis, Oncology Sales, Product Knowledge, Relationship Building, Sales Account Management, Strategic Thinking

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Flexible Work Arrangements

Remote

Job Posting End Date

12/2/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R365852