Key Account Manager National Account

Kuehne + Nagel; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading logistics provider is searching for a motivated Key Account Manager National Account. This role offers the flexibility to be based anywhere in the UK and focuses mainly on acquiring new customers while managing existing accounts. Successful candidates will have proven experience in business development and a deep understanding of supply chain dynamics. Benefits include access to a pension plan, employee assistance programs, and a company car for convenient commuting.

Benefits

Pension plan

Employee assistance program

Company car

Qualifications

• Experience in business development with a proven track record.
• Knowledge of supply chain and vertical topics.
• Ability to manage both internal and external stakeholders.

Responsibilities

• Hunt for new customers to expand the account portfolio.
• Manage existing accounts according to company guidelines.
• Negotiate service contracts and rates with customers.
• Monitor monthly performance against set targets.

Skills

Business development

Stakeholder management

Negotiation

Understanding of supply chain

Job description

Kühne + Nagel (AG & Co.) KG

Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Key Account Manager National Account. This position is National therefore you can be based all over the UK. Key Account Manager (KAM) is responsible for the end-to-end commercial customer journey (any relationship management and business development activities). The majority (80%) of the role is actively hunting for new customers to expand the account base and drive business growth, with 20% on account management of the existing portfolio. All captured in an evolving and agreed account plan/customer strategy process. Maintains and develops direct and personal relations with key customer stakeholders, and conducts key account management activities in accordance with the national Key Account guidelines.

How you create impact

• Actively hunting for new customers to expand the portfolio and drive business growth
• Directly manages accounts, in accordance with agreed targets, goals and based on company guidelines, eliciting customer needs and selling KN offer portfolio
• Understands the customers organization and decision making process
• Understands the customers business model and business environment as well as the competitive environment of the customer
• Negotiates rates and service contracts with customers in alignment with the BU’s and ensures all commercial requirements are documented and maintained as needed by the BU’s
• Understands, at an expert level, the service offerings of KN
• Complies with KN sales management processes and systems and ensures correct and timely updates (CRM/CoreLog system)
• Monitors monthly performance (pipeline, wins, losses, RFP opportunities, consulting activities, financial related including Days Sales Outstanding and Credit) against set targets, and ensures immediate actions taken in case of deviations (incl. timely / accurate reporting)

What we would like you to bring

• Knowledge and proven experience within a broad range of vertical topics (incl. supply chain)
• Proven business development track record (up and cross selling, solutions/consultative)
• Able to manage internal and external stakeholders
• Competitive in nature that will drive opportunities to a win

What's in it for you

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization. Company Car: Enjoy a hassle-free commute with a company car.