Key Account Manager Logistics

Bis Henderson; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics solutions provider in East Midlands is seeking a Key Account Manager to develop and maintain relationships with key customers. The ideal candidate has at least 10 years of experience in the logistics sector, is commercially focused, and can strategically plan for key accounts. This role offers a competitive salary and the opportunity to work with a growing team dedicated to service excellence.

Qualifications

• Proven experience in growing and maintaining key accounts in the logistics sector.
• Ability to maximize value through relationships with customers and internal stakeholders.
• Experience in strategic key account and project planning.

Responsibilities

• Build relations with key decision-makers within assigned Key Accounts.
• Create customer-centric Key Account Plans with stakeholders.
• Monitor and report performance of assigned Key Accounts.
• Stay updated with industry trends and company products.
• Ensure accuracy of customer data in CRM.

Skills

Customer centric relationship builder

10+ years' experience in Logistics

Value creation

Commercially focused

Strategic Key Account planning

Job description

Location: Midlands Area

Salary: Competitive package

Summary: Our client is a successful and rapidly growing, innovative business providing technology solutions and an unrivalled range of logistics solutions, together with a commitment to delivering service excellence across a broad range of customers.

As a Key Account Manager you will support their continued growth through nurturing and optimising key customer relationships.

Key responsibilities

• Build and strengthen relations with key decision makers and influencers within the assigned Key Accounts, enabling deep understanding and foresight of their needs and building a foundation for achieving a preferred supplier status.
• Work with internal stakeholders to create customer centric Key Account Plans
• Monitor and report performance of the assigned Key Accounts.
• Pro-actively keep up to date with industry and market trends and best practices as well as Company products & services.
• Be responsible for the accuracy of customer master data and activity data in the CRM related to the assigned key accounts.

Skills & experience

• 10+ years' proven experience within the 3PL/4PL Logistics sector (parcels) in growing and maintaining key accounts.
• Customer centric relationship builder with a consultative approach
• Value creation - ability to maximise value through relationships with customers, suppliers and internal stakeholders.
• Commercially focused with the ability to demonstrate contribution to growth.
• Strategic Key Account and project planning

Processing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.