Key Account Manager in Northampton)

Impact Recruitment Services; Northampton; On-site; GBP 45,000; Full time

Job summary

A well-established manufacturer in Northampton is seeking a Key Account Manager to join their sales team. The successful candidate will manage relationships with key clients in various sectors and will ensure client satisfaction and retention. Applicants should have at least 3 years of B2B account management experience and strong communication skills. This full-time role offers a salary of £45,000 plus bonus and benefits.

Benefits

Company car

Extensive benefits

Performance bonus

Qualifications

• Minimum 3 years' experience in B2B account management with a consultative sale.
• Proven success in managing diverse customer bases face to face.
• Ability to understand technical challenges and propose solutions.

Responsibilities

• Manage and grow a portfolio of key accounts for satisfaction and retention.
• Identify new business opportunities and conduct proactive outreach.
• Understand customer requirements and collaborate with internal teams.
• Deliver high-quality service and maintain strong communication.
• Prepare and manage budgets and forecasts.
• Represent the company at meetings and industry events.

Skills

B2B account management

Communication skills

Commercial awareness

Organizational skills

Time management

Job description

Overview

Key Account Manager

Location: Northamptonshire

Salary: £45,000 + Bonus + Company Car + Extensive Benefits

Job Type: Full-Time, Permanent

A well-established and growing manufacturer is seeking a Key Account Manager to join its dedicated Sales Team. With over three decades of industry experience and recent investment in cutting-edge technology, this is an exciting time to become part of a forward-thinking business.

About the Role

As a Key Account Manager, you will be responsible for managing and developing relationships with key clients across a range of sectors including food processing, retail, pharmaceuticals, and manufacturing. You\'ll act as the vital link between the customer and internal teams, ensuring that expectations are not only met but exceeded.

Key Responsibilities

• Manage and grow a portfolio of key accounts, ensuring long-term satisfaction and retention
• Identify new business opportunities within existing accounts and through proactive outreach
• Understand customer requirements and provide tailored solutions in collaboration with technical and production teams
• Deliver consistent, high-quality service and maintain strong communication throughout the customer journey
• Prepare and manage budgets, forecasts, and account plans
• Represent the company at client meetings, trade shows, and industry events

What We\'re Looking For

• Minimum 3 years\' experience in B2B account management, providing a consultative sale
• Proven success in managing diverse customer bases face to face
• Strong commercial awareness and the ability to understand technical challenges and propose effective solutions
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels
• A proactive, inquisitive mindset with a consultative approach to sales
• Highly organised with strong time management and prioritisation skills

📩 Please note: Due to high application volumes, only shortlisted candidates will be contacted within 72 hours.

Impact Recruitment is acting as an employment business on behalf of our client. All applications will be handled in line with GDPR.