Key Account Manager - Food Service

William Jackson Food Group; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading foodservice company in the UK seeks a Key Account Manager to manage premium customer accounts. The successful candidate will lead a small team and drive performance while building strong relationships in the foodservice sector. This role offers a hybrid working model, a competitive salary, and various employee benefits, including an enhanced pension and learning opportunities. Ideal candidates should have solid sales experience, excellent organizational skills, and a passion for the food industry.

Benefits

25 days annual leave plus public holidays

Auto-Enrolment Pension

Life assurance

Cycle to work scheme

Employee benefits portal

Discount on Company products

Subsidised Canteen

Qualifications

• Solid sales or account management experience in the food industry, ideally in foodservice.
• Experience managing or coaching others.
• Comfortable with customer-facing roles and working with data.

Responsibilities

• Manage and grow a portfolio of high-value accounts.
• Lead and mentor a small team of account managers.
• Build and deliver a focused sales strategy.
• Use CRM tools to track performance and manage pipeline.

Skills

Sales experience

Account management

CRM tools

Relationship-building

Organizational skills

Tools

Excel

Job description

Overview

We’re looking for a confident and commercially minded Key Account Manager to manage and grow a portfolio of premium foodservice customers - ranging from restaurants and hotels to contract caterers and wholesalers. You’ll also support and guide a small team of Account Managers, helping drive performance and build strong customer relationships.

If you’ve got experience in foodservice sales or account management and are ready to take the next step - this could be a great fit.

About Belazu

This is a lovely opportunity to join a business with an impressive set of accreditations, from B Corp status to silver standard Investors in People, and recognised in 2025 as a Sunday Times Best Place to Work. We are a diverse team with a shared set of professional goals and social values that drive a hugely satisfying working experience. Belazu has been a pioneer of supplying high-quality, Mediterranean and Middle Eastern ingredients to the UK’s foodservice sector for over 30 years. We have ambitious plans for growth, and we take great pride in the values that form the spine of our business.

What the day job looks like:

As Key Account Manager - Foodservice, you will:

• Manage and grow a portfolio of high-value accounts across London’s best hotels, restaurants and hospitality operators.
• Lead and mentor a small team of account managers—guiding their development and driving a high-performance culture.
• Be the go-to expert for our products, helping customers discover the best of our range.
• Build and deliver a focused sales strategy to strengthen customer relationships and drive sustainable growth.
• Represent Belazu at industry events, tastings, and trade shows.
• Use CRM and sales tools to track performance, forecast accurately, and manage your pipeline.
• Work cross-functionally with ops, marketing and product teams to deliver a seamless client experience.
• Champion Belazu’s values of people, community and planet in everything you do.

This role will suit you if:

• You have solid sales or account management experience in the food industry - ideally within foodservice, premium hospitality, or food & beverage (F&B).
• You’ve previously managed or coached others and enjoy seeing your team succeed.
• You’re a natural relationship-builder who thrives in customer-facing roles.
• You’re proactive, organised and thrive in fast-paced, high-standard environments.
• You know your way around CRM tools, Excel and digital pipelines.
• You’re passionate about great ingredients and care about sustainability, culture, and purpose.

This role may not be for you if:

• You’re not confident managing people or key accounts.
• You don’t enjoy working in the food or hospitality space.
• You prefer working behind the scenes with little customer interaction.
• You’re not comfortable juggling multiple priorities or working with data/CRM tools.

What’s in it for you?

• 25 days annual plus 8 public holidays per annum
• Auto-Enrolment Pension, plus an enhanced pension option
• Learning and development opportunities
• Life assurance from day one
• Cycle to work scheme
• Long service awards
• Employee benefits portal with retail discounts, EAP and GP services and financial support tools
• Volunteer daysFree parking on site
• Up to 40% discount on Company products
• Socials and internal awards
• Subsidised Canteen

Terms

• 40 hrs/week | Mon–Fri | 8:30am–5:00pm (with flexible start times)
• Hybrid model – typically Mon & Tues in-office
• 3-month probationary period
• Bonus: up to 30% based on clear KPIs
• Based in Greenford, West London (Central Line)

Thanks for reading our job advert. We do our very best to bring to life what it's like working as part of our team. Diverse teams really are the best teams. We want everyone to feel they can be themselves at work and develop their talents to the full. All colleagues are expected to take personal responsibility for keeping our workplace free from discrimination, harassment, and bullying - a place where everyone is treated fairly and respectfully.

We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... go on... why not give it a whirl? Good luck!