Key Account Manager – Cleaning & Rail Operations Lead

Churchill Group; Fernhill; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading cleaning services provider in the UK is seeking a Cleaning Key Account Manager to oversee service operations for a large rail contract. You will maintain strong client relationships, ensure compliance to Health & Safety, and lead a team to deliver exceptional service. The ideal candidate will have experience in managing service teams, budgeting, and maintaining high service quality. This role comes with 33 days of leave and access to a variety of employee perks.

Benefits

33 days leave including bank holidays

Enhanced maternity, paternity, and sick pay

24hr online GP access

Two paid volunteering days annually

Access to training and development programs

Employee recognition awards

Qualifications

• Proven experience in managing service teams.
• Strong leadership capabilities and ability to motivate others.
• Experience in financial forecasting and analysis.

Responsibilities

• Maintain strong client relationships ensuring satisfaction.
• Oversee quality of service delivery across locations.
• Manage recruitment and coaching of local service teams.
• Ensure compliance with Health & Safety procedures.

Skills

Client relationship management

Leadership and motivation

Budgeting and financial forecasting

Health and Safety compliance

Cleaning industry knowledge

Project management

Job description

A leading cleaning services provider in the UK is seeking a Cleaning Key Account Manager to oversee service operations for a large rail contract. You will maintain strong client relationships, ensure compliance to Health & Safety, and lead a team to deliver exceptional service. The ideal candidate will have experience in managing service teams, budgeting, and maintaining high service quality. This role comes with 33 days of leave and access to a variety of employee perks.