Key Account Manager

Idibu; West Yorkshire; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company in FMCG is seeking a Key Account Manager to lead relationships with major retail partners. This role requires strong negotiation and leadership skills, along with proven experience in national account management. Key responsibilities include overseeing Joint Business Plans and driving brand growth initiatives. Competitive salary of up to £34.11 per hour offered for this field-based position.

Qualifications

• Proven experience in national account management at a senior level within FMCG or OTC sectors.
• Strong leadership and team management capabilities.
• Ability to build strong relationships with senior stakeholders.

Responsibilities

• Lead and manage relationships with national grocery high street and discount customers.
• Oversee the execution of Joint Business Plans (JBPs) and commercial contracts.
• Drive strategic initiatives to support brand growth and commercial performance.

Skills

National account management

Negotiation skills

Leadership

Commercial planning

Relationship building

Analytical mindset

Job description

Key Account Manager Role

• Lead and manage relationships with national grocery high street and discount customers acting as the senior escalation point for all customer issues and opportunities.
• Oversee the execution of Joint Business Plans (JBPs), Cost Price Increases (CPIs) and commercial contracts across the account base.
• Own and deliver against annual sales targets and revenue growth objectives across the account portfolio.
• Ensure accurate forecasting and budget management across accounts contributing to overall P&L delivery.
• Drive strategic initiatives to support brand growth, distribution expansion and commercial performance.
• Negotiate trade terms and pricing strategies with key retail partners ensuring mutual value and long-term growth.
• Work closely with internal stakeholders including marketing, trade marketing, customer solutions and the OTC director to deliver against the Annual Operating Plan (AOP).
• Represent the OTC team in senior commercial forums and contribute to strategic decision‑making.
• Monitor market trends and competitor activity to inform strategic decisions and identify new opportunities.
• Champion innovation and continuous improvement across account management practices.

Your Background

• Proven experience in national account management at a senior level within FMCG or OTC sectors.
• Demonstrated success in leading negotiations.
• Strong leadership and team management capabilities.
• Excellent negotiation, commercial and strategic planning skills.
• Ability to build strong relationships with senior stakeholders internally and externally.
• Analytical mindset with the ability to interpret data and drive actionable insights.
• Experience managing UK retailer accounts and executing JBPs.
• Adaptability and resilience in a fast‑paced environment.

Salary: up to £34.11 per hour (PAYE)

Location: Field‑based; sales and marketing meetings in Castleford twice a month.

Our clients aim is to be a global leader in generics and biopharmaceuticals improving the lives of patients across the world.

For more information or to apply for this Key Account Manager role please contact the Key Accounts Team on or email. Please quote reference 158471.

This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.

It is essential that applicants hold entitlement to work in the UK.